Bernadette Bohan is a skilled and experienced User Experience Researcher with a passion for understanding the human aspect of app development. Her expertise in the field has enabled her to help start-ups and companies scale and increase efficiency and conversion rates for targeted business goals. With a Bachelor's degree in English from Northeastern University, a Master's in Education from Lesley University, and significant coursework in Language Arts and Creative Writing at Harvard University, Bohan has an impressive educational background. Additionally, she has studied UX Research at Bay Area Video Coalition, UX Designer at General Assembly, and Computer Software Engineering at City College of San Francisco, further enhancing her credentials. Bohan's professional journey includes senior UX researcher roles at Microsoft and Google, where she was User Experience Research Lead for Digital at Blue Shield of California. She has also worked as a UX researcher, strategist, and project manager for various companies, including GraniteKey LLC, Treefort, Style Lend, Stylematic, Personal Neuro Devices, and previously as a Project Manager at Guerrilla Management. With a focus on making human lives better through great user experience and apps that make a difference, Bohan is an accomplished and dedicated UX Researcher.