Shirley Chua is an accomplished insurance broker with over a decade's worth of experience managing group employee benefits insurance programs. With a proven track record in account management and operations, Ms. Chua specializes in leading flexible benefits programs, nurturing customer relationships, and driving growth for the companies she serves. She has a Bachelor of Economics degree, majoring in Money & Banking and Finance from the University of Western Australia, and a Diploma in Banking and Financial Services from Singapore Polytechnic. Her professional experience includes a senior client relations manager position at CXA Group, and she has previously held senior manager roles at JLT Asia, NGA Human Resources, Mercer (Singapore) Pte Ltd, and KIB Insurance Brokers (S) Pte Ltd. Additionally, Ms. Chua has served as an associate manager at Convergys, where she contributed to the organization's success by leading its business services program focused on benefits.