London Metropolitan University

City University of New York-Baruch College - Zicklin School of Business

Senior Strategic Account Manager at WorkMarket

New York, New York, United States

WorkMarket, an ADP company

Senior Strategic Account Manager

FUEL CYCLE

Sr. Client Success Manager

Managed enterprise customers in the media sector.

Optimizely

Senior Customer Success Manager

Contently is a SaaS technology company that helps brands create great content at scale. We provide enterprise companies with smart technology, analytics, content marketing expertise, and vetted creative talent.Responsible for on-boarding new clients, securing renewals and up-selling added services as well as ensuring client success and adoption of platform and services provided.

Contently

Senior Account Manager

- Expanded and strengthened book of business by building strong relationships with clients• Managed accounts generating 7 figure revenue annually• Worked with Marketing to plan and execute sales support activity• Planned and attended trade shows, such as CES, and other industry networking events• Sold components and accessories to insurance small, medium and Fortune 500 clients• Developed new distribution channels by establishing accounts with wholesale and retail clients, parts distributors, Warranty Administrators and insurance companies including Best Buy and AON• Built channel sales by establishing strong relationships with key industry vendors

MI Technologies, Inc.

Key Account Manager

Negotiated Agreements and Statements of Work with new and existing clients. Managed SLAs and client relationships in a portfolio of programs millions of dollars in annual revenue. Conducted quarterly business reviews with key clients. Experienced with Salesforce.com•	Identified, prepared proposals, negotiated, and closed several multimillion dollar programs with TPAs, OEMs and major Retail clients that generated increases upward of 100% in annual revenues.•	Launched new client programs offering SaaS by coordinating the deployment of the resources required to successfully initiate new clients and projects•	Designed customized solutions and coordinated cross functional teams to deliver projects to client specifications.•	Championed initiative for sourcing from suppliers operating in reverse logistics. •	Identified process improvements in invoicing, Core/DUD recovery and re-sourcing process reducing backorders and generating cost savings.

Jake Spiridakis

Jake Spiridakis