Tom Weiland is a highly experienced executive in the customer service industry. He is currently serving as the VP of Worldwide Customer Service at Amazon. With over 25 years of experience, Weiland has a wealth of expertise in implementing and managing successful customer service programs.

Prior to his current role, Weiland held leadership positions at companies including Expedia and Microsoft. He also co-founded two technology startups. Weiland is known for his ability to leverage technology to improve customer service experiences, and for his commitment to building diverse and inclusive teams.

Throughout his career, Weiland has received numerous awards and recognitions for his work in the customer service industry. He holds a Bachelor of Arts degree in Communications from the University of Washington.