Mary Bautista is a highly skilled Program Manager and Business Architect Professional with significant experience in strategic and program planning, business requirements, and digital transformation. With broad knowledge in business processes and systems, Mary has worked in multiple domains that include Sales, Finance, Insurance, Healthcare, Human Resources, Workplace Services, and Enterprise Architecture. Her expertise includes identifying business capabilities, developing business cases and solutions, and ensuring alignment of investment priorities with business goals, strategies, and roadmaps. Mary is a trusted advisor to stakeholders, has strong collaboration skills and customer orientation. She is able to maintain high personal standards of performance, deliver optimal value, and drive business outcomes.

Mary has a Bachelor of Science in Marketing Management from De La Salle University and a Master of Science in Management from Purdue University Global. She has worked as a Program Manager at ServiceNow, where she formerly served as Business Systems Ops Program Manager. Additionally, Mary has held senior business analyst/architect roles at Mainz Brady Group, Kaiser Permanente, DeVry University, and Cisco. She began her career at NORCAL Group as a Business Systems Analyst and IT Analyst.

On a personal level, Mary is detail-oriented, adaptable, and a team player. She is conservative yet forward-thinking, academic but practical. Mary is tolerant of others and thrives in collaborative, growth-oriented environments. She is passionate about learning and enjoys mentoring and coaching others. Mary is open-minded and takes personal development seriously in all facets of life. She believes in contributing to others and giving back whenever the opportunity presents itself.