James Brophy is a seasoned business professional with years of experience serving different industries. He completed his Bachelor's degree in Business Administration, majoring in Marketing from Marist College. Brophy has acquired experience across various roles, including employee management, cross-selling, retention, onboarding & training, strategic partnerships, business development, and project management. His expertise in these areas has enabled him to bag significant roles in different organizations. Brophy served as Customer Success Lead - SMB Segment at xtraCHEF, Manager - ShopKeep Experts, and Point of Sales Specialist at ShopKeep, Account Executive at Frost & Sullivan, among other roles. Brophy understands that customer satisfaction is key to the success of any business, and his focus has always been geared towards ensuring that customers get the best service.