Janice Lai is a global technology leader with a vast experience in portfolio, program, and product management, service delivery, and digital transformations. Lai is a change agent who brings structure, process, methodology, and fun to the table. She has worked for several reputable organizations, including Microsoft, Colliers International, and Starbucks Coffee Company. Lai is passionate about building and nurturing high-performing teams while fostering a growth mindset culture that delivers results. She is results-driven and inspires trust, confidence, and credibility in her work.

Lai has a Bachelor of Business Administration (B.B.A.) in Human Resources Management/Personnel Administration, General from the University of Utara Malaysia and a Master's in Business from Oregon State University. Lai is skilled in program and portfolio management, enterprise transformation systems, implementation, people leadership, organizational, and talent development, process optimization, and operational excellence.