Emad Malik is an accomplished Head of IT with an exceptional record of delivering sustainable results and innovative ideas to maximize efficiency and productivity. With a Bachelor's degree in Business Information Technology from London South Bank University and an Advanced GNVQ in Computing from Coleg Powys, Emad has developed a wide array of skills from IT operational management, project management, and project delivery to continuous process improvement, team development, and conflict resolution. He has previously held roles in Evaluate Ltd as the Head of IT and IT Operations Manager, as well as IT Support Professional at the same company and Helpdesk Technician at Misco. Emad is a collaborative, calm, and approachable professional with advanced communication and interpersonal skills, making him a dynamic, reliable, and results-driven team player.