Colorado State University

Relationship Account Manager at Advantix

Dallas, Texas, United States

Establish and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.Address problems with accounting, billing and service delivery to maintain and enhance client satisfaction.Develop integrated spreadsheet and database templates for accumulating, formatting and organizing program data and presented findings to management.

Advantix

Relationship Account Manager

- AT&T liaison and trainer for National Retail initiatives. Responsible for training 32 big box stores with an accumulative staff of 64 customer facing employees. Instructs sellers on how to offer and position AT&T products, plans, and video services as one personalized solution.• Independently trains sales associates for our North Texas and Oklahoma markets at Best Buy, Target, Walmart, Costco, and Sam’s Club. Drives engaging experiential in-store trainings, conducts lunch and learn events, morning huddles, and district trainings

AT&T

Field Sales Manager

- Significantly increased Trend Micro marketshare in DFW from 22% to43% in just one quarter• Supported Best Buy retail in the North Texas market and increasedbrand awareness through touch points and training initiatives.• Tested sales associates and geek squad on key features of Trend Microsoftware and competitive advantages.• Analyzed collected data from assigned territory and provided end of month reporting identifying gains in marketshare and gaps in underperforming stores.

Trend Micro

Account Manager

- Trained 7 Account Managers on product features and eco-style positioning for Google Pixel 1 and 2, Google Home, Google Nest, Google Wifi, YouTube TV, ChromeBook, and ChromeCast. Confirmed playbook was delivered upon by conducting ride alongs, assisting with table events, and analyzing secret shopper reports.• Spearheaded training initiatives for Best Buy and Verizon for the South Central Region (Texas, Oklahoma, and Louisiana).• Responsible for ensuring performance and operational excellence of Account Managers. Scheduled trade-show events for each market and provided hands-on support for major events. Conducted market analysis to identify if key performance indicators were achieved. Worked with Account Managers to create SMART action plans for under-performing stores. Lead weekly regional calls to ensure alignment and to take a proactive approach to challenges that may arise.• Allocated department funding to support engagement initiatives and sales contest.

Premium Retail Services

Regional Trainer

Met and exceed sales quota while managing a team of part-time field reps. Opened and maintained accounts for Alcatel here in the U.S. and Canada.Trained store personnel on products, programs, and promotions Conducted carrier special events, i.e. corporate trainings, demo days, and other events  Ability to build and maintain effective, positive working relationships  Strong organizational skills; ability to effectively manage multiple tasks and changing priorities.

Alcatel mobile

Field Account Manager

- Promote LG as a brand across the North Dallas territory by providing retail focused programs to enrich the knowledge base and awareness of the brand.• Empower Sales Associates across North Dallas with the necessary tools and training to promote and sale LG as a brand effectively.• Ability to push strong retail sales across through corporate retail channels. • Primary point of contact for LG Solutions for Verizon, AT&T, Sprint, and T-Mobile.• Conduct weekly visits with over 200 stores to communicate LG’s message, company sales goals and retail objectives.

LG Electronics

Territory Manager

Advance Jawbone as a brand across the Dallas, TX market.  Empowering sales associates across Dallas with the necessary tools and training to promote and sale Jawbone as a brand effectively. Conduct monthly visits in a 300 store territory to communicate Jawbone’s vision, company sales goals, and retail objectives.

Charles Williams