Gareth Castleman is an accomplished IT professional with a wealth of experience and a passion for cloud computing and security. Having held various positions throughout his career, Gareth has honed his skills in Active Directory Administration, Group Policies, Citrix, VMWare, networking, and customer support. He is a proactive team player, always willing to lend a hand and take on new challenges. Gareth has achieved high call closure statistics, with a track record of meeting and exceeding SLAs in fast-paced environments with 2000+ users. He also possesses excellent communication skills, which have earned him recognition from high-profile end-users. Gareth has held several positions, including Systems Administrator at CIBC, Service Desk Engineer at Dimension Data Cloud Business Unit/Bluefire Corporation, Infrastructure Support Analyst at Transfield Services, and Service Desk Support Analyst at Transfield Services.