Melissa Davis is an accomplished program manager with over a decade of experience building scalable, customer-centric programs. She has a solid track record of process improvement, risk analysis, and issue resolution, making her an asset to any team. Melissa has extensive experience in customer success, implementation support, and project management, specifically in the technology and software industries. She is skilled at building teams, fostering cross-collaboration, and can influence stakeholders to drive results. Currently a Sr. Program Manager, Root Cause Analysis and Preventive Action Program at Avalara, Melissa's expertise provides great value to her team.