Jyotika Borah is an accomplished professional with a wealth of experience in e-commerce operations and management. She has a proven track record of success working for major companies such as Flipkart, Amazon, and Swiggy. Borah has held several leadership roles, including Head of Catalog, Vendor Management, and Partner Support at Swiggy, Head of Flipkart Advantage and Head of COE, Process, and Quality for the Flipkart Marketplace. Additionally, her background also includes experience as a Manager for Amazon.com and as a Senior Trainer and Team Leader at Tutor Vista. Most recently, she serves as the Head of Seller Experience at Udaan.com. Borah's expertise lies in e-commerce operations, data quality, process and quality control, and team leadership.