Denis McCarthy

Denis McCarthy is an accomplished business professional with a wealth of experience in customer care and support. He holds a Bachelor of Business Administration (BBA) and a Bachelor of Business in Management Applications from the Institute of Technology, Sligo, as well as a Diploma in Project Management from Dublin Business School. Denis has worked for a variety of reputable organizations, including Wix.com, Principle HR @ Workplace from Facebook, Infosys BPM, and Arvato Financial Solutions. Throughout his career, he has served in various roles, including Customer Care Expert, Billing Support Specialist, Business Process Specialist, Escalations Specialist, Transaction Auditor, and Transaction Specialist.

In his most recent role at Wix.com, Denis demonstrated his exceptional customer care expertise by going above and beyond to ensure that clients received top-notch support and guidance. Prior to this, he worked at Principle HR @ Workplace from Facebook, where he provided billing support and helped clients with their inquiries. He also served as a Business Process Specialist, Escalations Specialist, Transaction Auditor, and Transaction Specialist at Arvato Financial Solutions, gaining valuable experience in financial processes and systems.

Denis is an expert in project management, customer care, and business processes. He is also proficient in Salesforce, customer relationship management (CRM) systems, and other business software. Throughout his career, he has maintained a strong focus on excellence, attention to detail, and customer satisfaction.