Jacob Grove is a skilled professional known for his expertise in QA, Account Payable and Receivable, and Customer Service. He has acquired a diverse set of skills throughout his academic and professional experience. He studied Media Studies, Animation, Video and Photography at Columbus College of Art and Design, and later earned a Certificate in Computer Information Systems from Portland Community College.

Jacob has worked with various organizations in customer service, account management, and accountancy roles. In his current position as a QA Claims Analyst at Epiq systems, he analyzes claims to ensure compliance with company policies and procedures. Previously, he worked as a Claims Analyst for Adecco, Customer Support Professional for Stream Global Services, and AP Admin Associate for Ferguson Enterprises.

Jacob's technical proficiency extends to accounting software, MacOS, Windows Server, and Microsoft Office programs such as Excel, Word, Access, and Visio. Additionally, he is skilled in using Adobe Photoshop and art-related software. His experience with CRM software like ClaimsMatrix and networking tools, such as Trilogie, make him a valuable part of any team.

Outside of work, Jacob spends his time enjoying various hobbies, including art and camping. He worked as a summer camp counselor at Cleveland Sight Center and as a cashier and account rep at Cleveland Clinic.