Vivian Ogayo is a Market, Social Research, and Operations Professional with over a decade of experience in managing and advancing operations for global research companies. She has a proven track record of consistently delivering double-digit revenue growth while maintaining profitability. Vivian specializes in developing and implementing research and insights for local and international clients, client service, operational excellence, business development, and multi-country survey management and delivery. She is currently pursuing a Bachelor of Arts in Social Work with a focus on Social Work and Community Development at St. Paul's University. Vivian previously worked as Service Line Lead and Head of Operations, Research Manager - Observer, Senior Research Executive, and Field Operations Coordinator at Ipsos.