Michael Deltette is a highly experienced and successful executive with a wealth of knowledge in the luxury hospitality industry. With over twenty years of experience, he has developed a strong background in brand identity and standards, customer experience, managing teams, and design aesthetics. He studied at The Culinary Institute of America and De La Salle University, where he earned an associate's degree in Culinary Arts/Chef Training, and a bachelor's degree in Psychology and Management.

Michael has a track record of creating and implementing quality customer journeys, training and developing staff, and establishing strong relationships in the city and industry. He is highly effective as an ambassador to the companies he has worked with, making him an excellent asset to any organization focused on continuous growth.

Michael has held various roles throughout his career, including his most recent position as Director of Guest Experience and Quality Assurance at Mandarin Oriental Hotel Group. Before his time at Mandarin Oriental, he held the role of Director of Catering and Events Services at The Watergate Hotel and Director of Catering Sales at Mandarin Oriental Hotel Group. He has also served as a Director of Catering and Special Events at Park Hyatt Washington and Director of Catering and Events at The Watergate Hotel.