Biola University

Vanguard University of Southern California

Financial Aid Counselor -  M.S. Organizational Psychology Candidate

Anaheim, California, United States

- Counsel assigned section of current and prospective students and/or parents regarding financial aid availability, application process, and eligibility by responding to personal inquiries, phone calls, and general correspondence.
- Assist in aid delivery process by reviewing, following up, award packaging, and verifying as required the financial aid files of respective assigned section.
- As assigned, coordinate overall administration process of one or two major Title IV, state, or institutional aid programs. Serve as the institutional liaison, statistical reporter, and office reference expert for the program. Work closely with Accounting Department for account reconciliation.
-  Develop written procedures, and maintain yearly calendar for office functions unique to respective position. 
-  Assist in ensuring compliance with federal and state regulations and school policies, and communicates them effectively to students and members of the University.


Financial Aid Counselor

- Interviewed and investigated applicants for public assistance to gather information pertinent to their applications.
- Interviewed benefits recipients at specified intervals to certify their eligibility for continuing benefits.
- Compiled, recorded, and evaluated personal and financial data to verify completeness and accuracy, and to determine eligibility status.
- Interpreted and explained information such as eligibility requirements, application details, payment methods, and applicants' legal rights.


County of Orange

Eligibility Technician

- Performed customer service functions by answering employee requests and questions regarding various employee benefits (i.e. employee referral, discounts)
- Assisted with pre-employment actions including preparing pre-employment envelopes
- Prepared new hire packets for orientation and other employee packets as necessary
- Processed new hire paperwork and updated employee information
- Maintained electronic and hardcopy personnel records
- Performed data entry of pertinent personnel information and ensured proper documentation was maintained.
- Tracked performance appraisals, employment agreement sign-offs, and provided reminders to supervisory staff.
- Assisted with processing of terminations and handled termed employee records (I9; pre-employment)
- Assisted with set-up/clean-up of Company functions (i.e. birthday, luncheons, and associate recognition events); and other activities.
- Responsible for daily administrative tasks of the human resources department including filing, scanning, faxing, and distribution of faxes, copying, organizing departmental files, ordering and maintains supplies, and other clerical functions for the department.
- Maintains corporate office equipment, by ordering supplies, placing service calls and ensuring copiers/faxes are ready for use on a daily basis. 
- Maintains copier reads and balances spreadsheet for accurate department distribution charges; processes invoices for copiers and office supplies. 
- Assists with relieving/covering the Receptionist; acts as the back-up for the mail processor and assumes job duties in his/her absence. 


Western National Property Management

HR Office Coordinator

- Worked with CalWORKs participants 
-  Provided case management in identifying barriers, needs, problems, and referring clients to appropriate resources
-  Assisedt all participants in job search, barrier resolution, and work-life balance management
-  Maintained attendance and paperwork records for all participants
-  Ensured that all participants adhere to all center guidelines and regulations

ResCare Workforce Services

Career Consultant

- Provided administrative assistance including e-mailing, maintaining expenses, filing paperwork, and completing phone calls to youth members
-  Built rapport with youth from different demographics and multi-cultural perspectives
-  Coordinated and supervised events
-  Greeted new individuals, introduced them to other participants, and encouraged participation 
-  Encouraged youth to express their feelings and discuss what was happening lives, helping them to develop insight into themselves

Biola Youth Ministry Outreach

Youth Intern

- Prepared invoices, reports, memos, letters, financial statements, and other documents using word processing, spreadsheets, or presentation software
-  Filed and retrieved documents, records, and reports
-  Made travel arrangements for owners
-  Answered calls and gave information to callers, took messages, or transferred calls to owner
-  Scheduled and confirmed appointments for clients, customers, or supervisors

Adelina Buonocore