Anne Hannigan

Director of Critical Accounts at Trend Micro
Summary
Anne Hannigan is a dedicated professional with a strong background in the technology sector and a proven track record of success in various leadership roles.
She holds a Bachelor of Science (BSc) degree in Computer Science from Cork Institute of Technology, equipping her with the knowledge and skills required for her career.
Anne currently serves as the Director of Critical Accounts at Trend Micro, where she oversees key customer relationships and ensures high levels of satisfaction and support.
Prior to her current role, she held positions of increasing responsibility at Trend Micro, including Senior Manager of Customer Support and Centralised Technical Support Manager.
Before joining Trend Micro, Anne gained valuable experience at VMware, where she served in roles such as Supervisor of Technical Support and Support Account Manager.
Her technical expertise was further honed during her time at VMware as a Technical Support Engineer, where she provided solutions to complex technical issues.
Anne's career journey also includes roles at ACS-inc as a Senior Unix Analyst and at Motorola as a Team Lead and Senior Software Engineer.
Throughout her career, Anne Hannigan has demonstrated a strong commitment to delivering exceptional customer service, driving operational efficiency, and fostering team collaboration.
She possesses a diverse skill set that encompasses technical support, account management, team leadership, and strategic decision-making.
Anne's academic foundation, coupled with her hands-on experience in leading technology companies, positions her as a seasoned professional in the tech industry.