Cynthia Kiang

Cynthia Kiang is a seasoned professional in the retail and consumer products industry with extensive experience in strategy, marketing, and operations. She holds a Bachelor of Science in Commerce degree in Finance and Accounting from the University of Virginia, and she studied abroad in Shanghai, China, focusing on Finance and Accounting She also holds a Master's in Business Administration with a focus on Strategy, Marketing, Retail, and Luxury Goods from the prestigious Columbia Business School. Cynthia spent over 10 years in various leadership positions at Macy's, where she led digital strategy and operations, merchandising transformation, and beauty strategy and special projects. Before joining Macy's, Cynthia worked as a Senior Consultant with Accenture Strategy's Retail and Consumer Products practice. She also worked as an analyst and a consultant at Accenture for several years. Cynthia has established herself as a thought leader in the industry and has expertise in e-commerce and digital transformation. Today, she is recognized as an influential leader in retail and serves as the Senior Director and head of digital strategy and operations at Macy's.