Cedric Castillo is a seasoned information technology professional with over 20 years of experience in strategic planning, IT service delivery, e-commerce, call center operations, consulting, customer experience, financial management, and process improvement. As the head of technology organizations for SEO Brand Media and Brand IT Solutions, he oversees the delivery of solutions for both domestic and international clients. He manages onshore and offshore resources, ensuring successful project management, sales support, and quality assurance. Castillo's specialties encompass executive and relationship management, internet properties, databases, wireless technology, and offshore management, among others. He holds a Bachelor of Science in Technical Management and an Associate in Electronic Engineering Technology degree, both from DeVry University.