University of Wisconsin-Stout

Maple Grove Senior High School

Rink Supervisor at Minneapolis Park & Recreation Board

Greater Minneapolis-St. Paul Area

Minneapolis Park & Recreation Board

Rink Supervisor

- Operation of ‘Kickstart’ program to gain and retain new membership to the gym, includes orientation process, onboarding, retention tactics, and customer service
- Creating relationships with current members through constant contact, being knowledgeable of relevant information on members, being a reliable member of the community
- Executing daily gym functions, retail management, opening and closing, coverages, programming
- Coaching of classes, including CrossFit, FIIT (endurance based), and strength classes

Crossfit Mendota

Gym Manager

- Prepare marketing materials (posters, documents, logos) via Adobe Photoshop, Illustrator for upcoming events, coordinated efforts to distribute materials across Menomonie and the Chippewa Valley
-  Assist in office tasks such as manning the front desk, giving prospective members tours and information on the gym, and utilizing the management software to track clients, sales, and schedules
-  Work with new clients in a one on one setting to better assess their form in different squat, press, and Olympic movement exercises
-  Instruct hour long fitness classes, providing guidance and knowledge on different warm-up, mobility, strength and conditioning aspects of the CrossFit fitness method

Machine Shed Sports Performance

Part-time Trainer

Personal Insurance Sales intern for Liberty Mutual Insurance in Mendota Heights, MN

-  Develop complete knowledge of insurance products, systems, business operations, and sales strategy.
-  Assist Sales Representatives in daily and weekly activities which include creation of prospecting plans, developing Affinity client relationships, and retaining existing accounts.
-  In partnership with Branch Manager and Sales Representatives, create marketing and prospecting techniques to meet established targets for new business policies and premium.
-  Spend time in the field observing and assisting with sales events and contacting leads generated by events.
-  Utilize customer relationship management (CRM) system to support Sales Representatives with marketing campaigns and communications.
-  Implement social media strategy and presence for Sales Representatives.

Liberty Mutual Insurance

Personal Insurance Sales Intern

Building Supervisor at Hobbs Ice Center in Eau Claire, WI

-  Responsible for the supervision of rink attendants (generally 4 per shift)
-  Maintain and supervise ice times and the handling of resurfaces
-  Operate ice resurfacing machines (Zamboni, Olympia) and work to keep ice functional through every ice time

City of Eau Claire

Ice Rink Supervisor

Stadium Operations Management intern for the Eau Claire Express baseball team of the Northwoods League

-  Responsible for overseeing and executing the daily operations of Carson Park
-  Scheduled and managed 75 part-time employees including hiring of new employees
-  Handled inventory, rotation, usage, and preparation of all food products
-  Developed a system that resulted in the Fan Deck staff to serve higher quality product with less employees needed than previous years
-  Expanded my role by reaching out to sponsors, receiving sales training, partaking in community appearances, and processing ticket orders

Eau Claire Express Baseball

Stadium Operations Management Intern

Front of House employee for Punch Pizza

-  Directed food runners to correct tables while displaying flexibility to better serve the customers
-  Created lasting relationships with customers
-  Received valuable experience in the development of a new restaurant such as the allocation of resources, training of new employees, and the marketing of a new store

Samuel Bray