Clare Mitchell Crow

Clare Mitchell Crow is a seasoned professional with a strong background in customer experience design and delivery, as well as people management. With her expertise in exploring requirements, functionality, and desires with end users, Clare has held various significant roles in notable organizations. She served as the Customer Experience Design Manager at the Bureau of Meteorology, where she honed her skills in leading teams to deliver user-centered designs. Prior to this, Clare led UX research for digital transformation at Australia Post and held key positions at companies like Thick, Symplicit, and Foviance. Her experience ranges from program and user experience director roles to consultancy and managerial positions, reflecting her versatile skill set across different sectors. Clare's career journey includes overseeing experience design, managing digital channels and innovation, and architecting user experiences for esteemed organizations like Cambridge Assessment and the Department of Immigration and Citizenship.