CDI Truck Driving School

Dougherty High School

Albany Junior College

Garden, Pro, main, and self checkout Cashier at The Home Depot

Albany, Georgia, United States

Homer-Award-winning retail professional with proven track record in delivering excellent customer service with a positive attitude and consistent results. Expert-level skills in Point of Sale computer system, while maintaining a zero-errors record.
- Cultivate relationships with customers through positive experiences at checkout, increase credit card signups and Pro Rewards Program per cashier goals.
- Efficient checkout times while maintaining impeccable register accuracy.
- Reliable, loyal, work well with all Associates, well-respected among peers and with management.

ACHIEVEMENTS & AWARDS
Recognized for job performance, speed, accuracy, customer compliments, and recoveries.
Six Homer Awards in recognition for going above and beyond the call of duty and living The Home Depot Values.
Two monetary safety awards for excellence in safety and proper procedures.
Three-time Cashier of the Month.

The Home Depot

Cashier: Main, Returns, Pro,  Self Checkouts, and Garden Center

Managed two-person truck-driving team while straight-truck hauling expedited freight on cross-country route with consistent successful completion of safe product delivery on time and within budget.
- Worked within team to create and implement procedures for troubleshooting issues and reaching an efficient solution to a wide variety of obstacles while on the road and under deadline pressure.
- Managed business relationship between team, company and destination personnel to ensure delivery needs met.
- Communicated properly and in a timely manner with the appropriate channels to problem-solve and increase efficiency.
- Continued industry relations by working with national television media through social media venues to bring awareness to weather trends and visual, up-to-date conditions for other drivers nationwide.

Try Hours Inc.

CDL Truck Driver

Coordinated two-person award-winning driving team on 48-State long-haul route while keeping accurate delivery and payroll records and managing effective delivery of product.
- Consistently met route deadlines by collaborating with multiple communication entities to ensure loads were delivered to accurate locations and within budget.
- Cross-checked detailed information with corporation to ensure accuracy; including records of miles driven, load contents, delivery times, vehicle inspections, necessary truck repairs and all payroll paperwork.
- Worked without supervision to meet delivery goals and tasks through efficient time-management skills and problem-solving communication with the proper departments.

ACHIEVEMENTS & AWARDS
Owner/Operator Truck Driving Team
Million-Mile Safe Driver Award
Team Drivers of the Month

Werner Enterprises

Managed successful retail departments including Pharmacy, School Supplies, Health & Beauty to ensure high sales and excellent customer service tenants of the brand were consistently upheld.
- Trained, managed, scheduled and hired associates for departments in accordance with best practices of the company, ensuring successful departments through coordinating teams to get results.
- Attention to detail, originally as a cashier, then supervisor and eventually service desk associate led to record-breaking accuracy in drawer/cash balances on a daily basis.
- Recognized as a leader and successful example for accuracy in uncovering discrepancies in cash drawer, ultimately exposing illegal activity within management.
- Collaborated effectively with multiple departments of various backgrounds, education levels, and personality types to successfully implement immediate and long-term ideas.

Anita Gennusa