Meet Mariana Miecznikowski, an experienced customer advocate and marketing professional with a passion for helping startups achieve their objectives. Mariana started her career working as an English teacher and coordinating an English school, managing each student's individual goals and problems. Her passion for customer success led her to the world of startups, where she has been working since 2017.

Mariana has worked at companies like Olist and Pipefy, where she has held roles such as Customer Success Manager, Implementation Team Leader, and Implementation Success Manager. At Pipefy, Mariana is currently working in the Customer Education team, where she is responsible for improving the self-service customer experience and providing a seamless end-to-end customer journey for customers.

Mariana's background includes studying for a Master of Business Administration in Marketing, International Marketing, and Marketing Intelligence. She has also studied International Affairs at UNICURITIBA. She loves to learn and discuss topics such as branding, international marketing, UX, and service design.

Overall, Mariana Miecznikowski is an experienced customer advocate and marketing professional with expertise in customer success, implementation, and self-service customer experience.