Tony Malin is an accomplished Software Sales and Support professional with extensive experience in building, developing, and leading executive teams through unique methodologies and initiatives. He is highly effective in collaborating with business users to understand requirements and requests. He is a collaborative business partner with extensive experience in developing and directing strategies and programs linked to corporate goals for competitive performance in customer-facing roles. He possesses problem-solving skills, technical support expertise, sales experience, and product release knowledge, making him a highly talented and versatile member of any team. Tony has a Bachelor of Science degree in Information Technology from the University of Phoenix, an Associates in Information Technology, and a Master of Business Administration from Texas A&M University. He also studied MS-Information Technology Management, Management Information Systems, and Prince II Certification. Tony has worked with leading organizations such as IBM and DHL Supply Chain, where he served as the Global IT Project Manager. He is currently serving as the Senior Customer Success Manager-AI, Consumer, and Travel Industries at IBM.