Giancarlo Oswaldo Arrascue Rosales is an experienced professional with a background in Industrial Engineering from the prestigious Pontificia Universidad Católica del Perú. He has previously worked in various customer-facing roles, such as being an Asesor post venta for Infocorp, an Asistente de repartos for Saga Falabella, and a Customer Service specialist for Equifax. In addition, he has also worked as an Evaluador escolar in Cibertec and a Capacitador de ventas for Rena Ware del Perú, where he honed his leadership skills and developed his natural ability to provide top-notch customer service. Currently, he is employed as an Ebusiness Manager for CLIC LATAM, where he continues to apply his skills in analysis, synthesis, and problem-solving, helping improve online business processes and optimizing client experiences.