Coventry University

Bexley Grammar Sixth Form College

St Thomas Moore RC School

Account Executive at eg+ worldwide

eg+ worldwide

Account Executive

HIGHJAM deliver engaging Brand Experiences, from idea generation and campaign development, to project implementation. •	Led campaign management, sourced suppliers, interviewed event staff, conducted site visits, liaised with stakeholders, undertook research•	Analysed competitor activities, attended trade events, wrote client and company reports to inform future projects •	Undertook copywriting, social media management, curated innovative social media campaign ideas, researched current trends and topics•	Edited and wrote creative engaging content, published posts for YOGI TEA®’s social media channels, engaged with followers, achieved an increase in engagement levels•	Managed client relationships through email, networking and attending meetings, met campaign objectives, and exceeded client expectationsNotable Achievement•	Managed YOGI TEA®’s Social Media channels and the Guardian’s ‘Literary Road Show’ campaign, that increased sales and subscriptions

HIGHJAM

A multinational clothing-retail company operating in 74 countries.•	Adapted to weekly visual merchandise changes, achieved 22% customer conversions targets •	Dealt with customer queries and complaints, delivered excellent customer service•	Promoted items and loyalty schemes to customers, exceeded membership targetsNotable Achievements•	Voted employee of the month (June 2018)•	Promoted to ‘Accessory Responsible’, accountable for managing the department and maintaining visual merchandising standards

Sales Advisor

Home Fundraising was face-to-face fundraising company employing over 1500 fundraisers across the UK.•	Strategically adapted charity pitch, built rapport to persuade potential donors•	Exceeded individual target of 3 donors a day, negotiated tactfully to increase donation values per donor•	Trained less experienced donors, motivated colleagues to improve team morale which led to an increase in group target resultNotable Achievement•	Consistently exceeded sign up targets with a minimum of 5 donors a day, recognised as a high target achiever. Raised £1050.50 for the British Heart Foundation and contributed to an increased donor retention rate

HOME Fundraising Ltd

Door-to- Door Fundraiser

The Highlife Centre supports key groups who face disadvantage, enables people and organisations to develop personally.•	Created engaging and promotional campaign and event posts via the company website and social media channels•	Assisted in website building and design, updated the company brand•	Successfully produced content, designed, drafted informative and succinct digital and physical newsletters, leaflets, videos, photos, PowerPoint, and posts for internal and external audiences•	Built a productive relationship with clients and delegates via social media which increased event attendance and client lists•	Delivered budget-friendly campaigns, sourced great venues, conducted research, working in collaboration with team members to develop marketing strategies and innovative campaign ideasNotable Achievements•	Worked on the successful creation, promotion, and implementation of the Women’s Empowerment Event•	Introduced innovative and cost-friendly promotional solutions that cut advertising costs•	Hosted clients and delivered a motivational speech and increased female clientele by 7%

THE HIGHLIFE CENTRE LTD

PR and Marketing Intern

- Food Preparation and Task Competency: Preparing food as instructed, maintaining quality and consistency of food, multitasking and working with team members to increase speed, adapting to different stations.                                                                                                                                                    -Customer Care: Serving customers, order accuracy, handling complaints, maintaining friendly and polite custom with all customers and employees.