Georgia Institute of Technology

Texas A&M University

Principal Analyst at Vistra Energy

Dallas, Texas, United States

Vistra Energy

Principal Analyst

- Provide customers (patients, physicians and other healthcare professionals) with appropriate clinical and technical support and performs complaint investigation Class III Medical Device Products. • Conduct thorough, analytical, and timely investigations of device related complaints by Company policy, FDA regulations, and rules of other governmental agencies. • Collaborate with sales and case management field teams in ensuring customers and patients receive appropriate clinical and technical support on devices, including training for medical professionals.• Perform cross-functional, interdepartmental projects to optimize efficiency , quality and compliance of complaint investigation and other internal practices.• Perform interdepartmental and departmental projects to support new product launches and other miscellaneous projects.• Organize and support new hire training and provide on the job mentoring/training/review.• Acted as the SME for various topics and provided guidance to team members.

LivaNova

Customer Quality Engineer - Team Lead

Sr. Customer Quality Engineer

Clinical Engineer II - Complaint Investigation

- Provide customers (patients, physicians and other healthcare professionals) with appropriate clinical and technical support and performs complaint investigation Class III Medical Device Products. • Conduct thorough, analytical, and timely investigations of device related complaints by Company policy, FDA regulations, and rules of other governmental agencies. • Collaborate with sales and case management field teams in ensuring customers and patients receive appropriate clinical and technical support on devices, including training for medical professionals.• Perform cross-functional projects to optimize complaint investigation efficiency, quality and compliance.• Support new hire training and provide on the job mentoring/training/review 

Clinical Engineer I - Complaint Investigation

Research Techonologist in the Laboratory of NeuroscienceBiomedical Engineering Department•	Develop and test a novel regenerative peripheral nerve interface through which high-channel, bi-directional communication between an amputated nerve and a prosthetic limb can be established. •	Fabricate polymer based micro-channel scaffold electrode array to record motor-signal activity of an amputated nerve.•	Optimize the fabrication process to increase the yield rate for the device and improve the efficiency of the overall process.•	Troubleshoot, analyze and experiment feasible solutions to resolve unforeseen complications.•	Test electrophysiological functions of the devices routinely for chronic recording capabilities.•	Generate monthly reports regarding the accomplishments and progress in the project.

Research Technologist

Coodinated with nurses and staff and assisted them with their everyday tasks

Grady Memorial Hospital

Volunteer at Grady Memorial Hospital

Worked with Medshare to repair donated non-functional pieces of medical equipment.

Engineering World Health

Volunteer at Engineering World Health, Georgia Tech Chapter

Planned, coordinated and executed many fundraiser events.

GT-Vibha

Event Committee Co-Chair

Maintained patient files, handled appointments, scheduling and organized administrative paperwork. Assisted patients with their therapeutic exercises and helped enhance their experience during their physical therapy sessions.

Poornima Venkataraman