- Responsible to Manage EAME Master Data team - 6 Master Data Specialists• Responsible to Manage global data governance processes and procedures• Integrate global processes and procedures with regional processes and procedures across the company network• Define SAP master data requirements associated with new product trade flows. Support local regional teams as needed to test and implement new product flows.• Participate in cross functional teams to understand master data requirements, implications, opportunities to improve value proposition of Global Master Data team• Responsible to define cross functional workflows for data creation and maintenance across the entire product life cycle from new product introduction through discontinuation.• Involved on the design and creation of Winshuttle Scripts and Workflows through Winshuttle Composer to improve process and reduce lead time.• Lead supply chain data transformation / integration projects• Lead data mapping and integration activities related to mergers and acquisitions• Author, modify and process mass upload scripts to be used by the global master data team• Identify needs for tools, utilities and opportunities for automation and work with IT for solutions• Identify continuous improvement opportunities and lead initiatives to implement changes• Accountable for creation and maintenance process for Material Master and depending objects supporting plan, source, make and deliver processes globally.• Drive process improvements on master and / or support improvements on business processes and roll-out of the SAP solution to remaining affiliates.• Quality Metrics – Review of audit reports, identify data for correction, circulating data for correction to the business, advise business users, correct data, improve compliance rules as necessary and update quality reports.• Accountable to ensure that SOX Narratives are in place and monthly Audit across Materials, Pricing and Customer are in compliance.

- Responsible to Manage global data governance processes and procedures• Integrate global processes and procedures with regional processes and procedures across the company network• Define SAP master data requirements associated with new product trade flows. Support local regional teams as needed to test and implement new product flows.• Participate in cross functional teams to understand master data requirements, implications, opportunities to improve value proposition of Global Master Data team• Support new joiners with training on Material Master and SAP• Responsible to define cross functional workflows for data creation and maintenance across the entire product life cycle from new product introduction through discontinuation.• 4 years of experience in SAP Master Data Management and business operations.• Develop query from SQL Server.• Develop Winshuttle Scripts and Workflows through Winshuttle Composer to improve process and reduce lead time.• Lead supply chain data transformation / integration projects• Lead data mapping and integration activities related to mergers and acquisitions• Author, modify and process mass upload scripts to be used by the global master data team• Identify needs for tools, utilities and opportunities for automation and work with IT for solutions• Identify continuous improvement opportunities and lead initiatives to implement changes

- Responsible to define global data governance processes and procedures• Integrate global processes and procedures with regional processes and procedures across the company network• Define SAP master data requirements associated with new product trade flows. Support local regional teams as needed to test and implement new product flows.• Responsible to define cross functional workflows for data creation and maintenance across the entire product lifecycle from new product introduction through discontinuation.• Author, modify and process mass upload scripts to be used by the global master data team• Identify needs for tools, utilities and opportunities for automation and work with IT for solutions• Trouble shoot transaction issues resulting from improperly maintained material master data and drive corrective and preventive actions

- Managing new product launches with Supply Chain, Finance, Tax and QA team • Ensue high level of accuracy of data entry into SAP• Responsible to coordinate New Product Implementation: Internal and Third Party Manufacturing set up and changes.• Support internal and external audits• Creation and Revision of SOP’s• Support new joiners with training on Material Master and SAP• Producing reports and dashboards with metrics to the Management Team• Data Migration and test scripts coordination with ERP team.

For Accenture @ BPO Microsoft, I am responsible for Support SAP activities across appropriate business streams and teams, supporting a Global Project for a Forecast Report directly from SAP and increasing SAP engagement and usage. - Test new SAP Financial Solutions (BRD)- First point of contact for all users in terms Client requirements and SAP Business configuration- Support Change Management activities.- Supporting old functionality (Service request)- Supporting SAP Super user group in EMEA, LATAM and NA.- Supporting SAP Quality Audit across EMEA- Preparing training material and provide training on SAP navigation.

Booking Management over sales channelsData Analysis o Identify core customer segment and respectively preferences o Consumer Behaviour Analysis based on the database o Spotting TrendPricing Strategy o Set prices scenarios based on the venues in Dublin o Set bundles of marketing to increase the cross and up-sellingFinancial Management o Sales Forecast based on the previous figures

Consultancy in market research. Development of surveys and data treatment. I performed some consulting projects for the study of consumer behaviour to strategies of segmentation, pricing strategies and identification of consumer needs.

Data Entry Clerk, Inbound and Outbound emails, Analysis and processing of banking transactions (payments and receipts, transfers, refunds and fraud procedures).

Inbound and Outbound emails and Calls - Billing, Technical Support, Sales, Refunds and General Queries.

Inbound and Outbound email and Calls - Billing, Technical Support, Sales, Refunds and General Queries.

Internet Café and Lan House.Financial and Human Resources (5 Staff) Management, Maintenance of hardware and software, Supply Chain Management, Pricing Strategy.

Portfolio Management for Personal and Business Customers. Development of business relationship, prospecting for new clients, structuring financial transactions, investment consulting and selling banking services.