Julie Hayes is an experienced professional with over 10 years of experience in higher education. She holds a Master of Science in Education from the University of Kansas and has worked as a Senior Growth Success Manager at Klaviyo, a Conversational Marketing Customer Success Manager at Drift, and a Customer Success Manager at Datto, Inc. Julie has also worked as a Resident Director at Bridgewater State University and as a Collateral Assignment Dean of Students Office at the University of Wisconsin-Whitewater. Throughout her career, Julie has developed expertise in customer success management, conversational marketing, and educational administration. She has also built a reputation for excellence in team management and collaboration.

Julie remains passionate about education and is continuously seeking opportunities to expand her knowledge and expertise. She is a former student of Startup Institute and has studied at Eastern Illinois University, the University of Wisconsin-Whitewater, and the University of Kansas.