Ushank Khanna

Ushank Khanna is a seasoned Salesforce Technical Architect with a rich background, accumulating over 12 years of experience in enabling companies to revolutionize their sales, marketing, and customer service operations through cloud-based solutions. His remarkable journey is highlighted by a consistent track record of converting opportunities into tangible outcomes, consistently garnering top performance ratings while navigating dynamic markets and overcoming diverse client challenges.

His expertise spans a broad spectrum of the Salesforce platform and various products, having engaged in multiple Salesforce implementations involving intricate Salesforce.com setups, customized applications, community development, intricate integrations, extensive data migrations, and AppExchange product innovations.

At ICE, a subsidiary of the NYSE, Ushank serves as a Technical Architect collaborating with top-level executives and management at a global scale to drive financial and operational success, with a strong emphasis on human resource management. His role entails a deep understanding of business requirements, identifying process inefficiencies, and providing strategic counsel on sales, marketing, customer service, operational enhancements, and technology solutions geared towards scalability and transformation.

Before his tenure at ICE, Ushank garnered extensive experience at various consulting firms and system integrators, delivering process improvement services leveraging diverse cloud platforms and technologies. Noteworthy projects include developing and launching an application on the Heroku platform to automate the creation of Salesforce configuration workbooks in Excel, leveraging Heroku, Salesforce APIs, and Java.

Ushank's specialties encompass a wide array of skills and competencies, including proficiency in Salesforce, Apttus CPQ and CLM, Steelbrick CPQ, Apex, Lightning, Visualforce Pages, web services, integration, and AppExchange product development. He also boasts expertise in JQuery, Angular, ExJS, Java/J2EE, waterfall, Agile methodologies, Talend, and Informatica cloud for seamless data migrations. Furthermore, his strengths lie in sales process optimization, sales technology alignment, marketing effectiveness, customer retention strategies, employee engagement initiatives, and cloud enablement.

Ushank Khanna pursued his Bachelor's Degree in Computer Science from Chitkara University and has held key positions in renowned organizations, including Vice President at Goldman Sachs, Chief Innovation Officer at Cloud Maven, Inc., Salesforce Technical Architect at NYSE, Technical Lead/Solution Architect at LiquidHub, Senior Technical Lead at PwC, Lead SFDC Engineer at Adobe, and Lead Engineer at HCL Technologies.