University of Missouri-Columbia

American University

Northcentral University

Nova Southeastern University

Friends University

Federal Senior Executive (Retired), Crop Insurance Adjuster, Santa

Powhatan, Virginia

Santa Magic Rocks

Head Elf

Independent Contractor with Rain & Hail

Crop Insurance Adjuster

Lead the Office of Risk Management (ORM) information technology program. Serve as program manager & head effort for multi-year Enterprise Risk Management System (ERMS) selection, contracting, configuration, integration, & utilization. Act as liaison between ORM & Office of the Chief Technology Officer (OCTO) for IT-related items & issues including PeopleSoft 9.2 upgrade & Metropolitan Police Department (MPD) interface.

Office of Chief Technology Officer assigned to Executive Office of the Mayor, Office of Risk Mgmt

Information Technology Officer / Program Manager

Led division directors involved with open data & large-scale source systems including <a href="http://SAM.gov">SAM.gov</a>. Handled asset management, application & data design, strategic management, effective use & evaluation of Federal IT, & development of applications & strategies to improve delivery of electronic data services.  Identified technologies that supported interoperability, sharing of data among different systems & networks, & highly complex architectures. Controlled portal design, solution enhancements, content management systems, configuration management, web metrics, application testing, performance monitoring, & infrastructure maintenance. Oversaw asset management, project management activities & technical coordination of multiple concurrent complex projects & determined the extent of change in data warehousing, data management, & data governance use by numerous users & influenced by external developments, changes in work processes & assessments. Directed development of overall plan, criteria, & programming specs for government-wide projects & provided core input for designs, codes, test, & debugging of data management software & services. Served as senior technical advisor. Provided expert advice & assistance to senior government officials on techniques & methodology in the design, development, analysis & study of system applications to improve program operations, eliminate problem areas, & provide cost benefits including  government-wide application program interfaces (APIs) & API key management. Formulated policies, procedures, & standards for IT support and asset management. Oversaw studies & analyses of Federal legislative & executive requirements & mandates. Developed policy proposals, program changes, & technical processes to improve program operations. Directed development of technical solutions for interoperability & sharing data among differently configured systems & networks. Serveed as agency liaison with other agencies, non-government activities, & vendors.

IT Director, Integrated Award Environment

Championed policy activities including strategic planning & governance principles & practices. Collaborated with programs to ensure implementation of effective service level management (SLM) including planning, coordinating, drafting, concurrence, monitoring & reporting on SLAs. Conducted release management reviews to ensure compliance. Coordinated contingency planning, disaster planning, security & information assurance policies, principles & practices. Coordinated release management. Performed IT acquisition & asset management.  Created & discriminated an asset management system for the entire organization. Created & maintained the organizational IT strategic plan with accompanying governance. Assured compliance with Section 508. Developed & implemented Service Level Agreements (SLAs) & the asset management system. Developed organizational SharePoint policies & procedures & ensured support & adherence. Ensured continuous effort to improve service quality.  Monitored & ensured delivery of adequate infrastructure, resources & services, developed & implemented Service Level Agreements (SLAs), coordinated Web management issues, implemented policies, coordinated release management & performed acquisition management.  Monitored IT infrastructure including system availability, performance, & services. Oversaw IT policy activities including strategic planning & governance principles & practices.  Planned & coordinated successful rollouts of software, hardware & related services. Resolved complex operational, technical, asset, & policy issues. Surveilled infrastructure including system availability, performance & services. Tracked area performance against program needs & ensured variances were addressed effectively & timely. Worked with programs to ensure implementation of effective service level management (SLM) including planning, coordinating, drafting, concurrence, monitoring, asset management, & reporting on SLAs.

U.S. Department of Labor

Director, Production Coordination

Participated with & advised CIO in developing & recommending overall policies, programs, & initiatives for asset management & to promote effective & efficient utilization of the Agency’s IT workforce, assets, & resources to meet Agency goals & objectives. Provided advice on controversial issues affecting policies & program operations & developed organizational solutions to complex & sensitive issues. Developed the acquisition strategies & plans for all Agency IT contracts. Worked with internal & external procurements to ensure contracts aligned with Agency’s mission, vision, goals & objectives. Served as Contracting Officer Representative (COR). Coordinated & operated high visibility matters & programs having considerable impact on both the future of the OCIO & the Agency. Performed strategic analyses of one-time & recurring issues affecting Agency operations. Operated independently, in concert with other organizational managers & led matrix teams of functional experts. Planed, coordinated, & provided guidance & direction, developed objectives & plans of action, established timelines, ensured commonality of effort & integrated final products. Provided briefings & recommendations to senior leaders. Advised of findings & identified problems or issues requiring corrective action & recommend changes. Developed & implemented a strategic workforce plan to recruit, retain, & reward employees to develop a high-performing workforce. Conducted skill gap analyses to identify critical workforce skills & develop a plan to close any gaps in current skill sets. Collaborated with HR service provider to assure recruitment best practices to attract & hire a talented & high-quality workforce. Ensured human capital strategies aligned with the Agency & linked to the mission, vision, core values, goals, & objectives. Served as the Continuous Process Improvement (CPI) Champion. Ensured process improvement alignment. Represented the Agency in CIO Council process improvement initiatives.

USDA

Associate Chief Information Officer

Led & supervised multiple experts as de facto multi-level supervisor for a national geographically dispersed multi-faceted organization focused on service delivery & efficiency for divergent customers. Oversaw infrastructure planning, needs, & maintenance including asset management, network, databases, hosting, help desk, desktop support, electronic messaging & wireless devices.•	Administered IT systems, automation, infrastructure & network operations & resource management•	Anticipated future needs•	Configured & implemented an organizational asset management system•	Controlled millions of dollars of IT capital investment supporting multiple simultaneous projects, life cycle replacements & IT hardware/software improvement acquisitions•	Created strategic capital management procedures•	Developed & maintained procedures to protect systems & data by ensuring availability, authentication, confidentiality & integrity•	Ensured accurate business requirements translation to IT systems requirements for mission objectives handling liabilities of over $90 billion•	Fashioned & approved national program policies•	Guaranteed continuity of operations in real time & exercises via creation & maintenance of a disaster recovery site•	Identified & utilized emerging opportunities while developing long-term priorities & mitigating risk•	Initiated & ensured completion of multiple concurrent broad impact high priority projects•	Led, managed & coordinated projects, programs & unique requests•	Managed efforts for & approved contingency plans•	Oversaw & ensured service delivery in strategic capital asset management, enterprise datacenter, O&M, LAN/WAN network initiatives, IT security, database maintenance & control, Web/hosting administration, service desk & desktop support teams•	Recommended & initiated existing procedures improving organization effectiveness•	Verified/approved expenditures, invoices & tasks against multi-million budget

USDA-RMA

Director Enterprise Infrastructure

Addressed and resolved issues regarding crop policies, loss adjustment, actuarial rating, underwriting, and price structures for: the crop insurance industry including companies, agents, and associations; producers and producer groups; geographically dispersed Field Offices; RMA divisions; OIG; GAO; various Congressional Offices; elected and appointed Federal and State top ranking officials, and the Department. Developed, maintained, and oversaw contracts worth approximately $2.5 million per annum. Performed as expert internal consultant for research, industry negotiation, technical writing, and presentations including position papers, information and decision memoranda, and other internal communiqué for top ranking officials concerning highly technical and sometimes very contentious agricultural and program loss adjustment procedures of over 100 risk management programs.•	Coordinated activities with internal and external entities to develop uniform procedures for managing agricultural program operations with regional offices, reinsured private companies, and internal organizations to assure insurance claims and often extremely complicated and technical loss adjustment procedures are administratively feasible and easily understood and to present and interpret complex and controversial loss adjustment procedures.•	Created and oversaw the creation and maintenance of loss adjustment procedures for over 300 commodities such as corn, barley, wheat, soybeans, and pulses, as well as clams, oranges, mint, millet, fruit trees, apples, tobacco,  and potatoes.•	Developed and managed the creation, goals, and objectives of procedures, instructions, and directives to evaluate and institute new and revised crop insurance loss adjustment policies and procedures for over $67.3 billion of agricultural liabilities.•	Reviewed and improved work methods and skill mixes to increase efficiencies and customer satisfaction while decreasing costs and time delays by 18.25 percent.

Crop Insurance National Claims Manager / Supervisory Risk Manager

Headed the data warehouse development team, responsible for designing, building, testing and implementing all data warehouses with the FSA. Planned, directed, coordinated, and supervised the development, implementation, and maintenance of software applications, systems, data warehouses, and databases on a variety of platforms and improved time tracking and billing information systems to meet customer unrequested demands. Evaluated and formulated recommendations ufor new tasks, studies, and alternative objectives using such considerations as nn of resources and skill sets, broad goals, and Agency and Department priorities.•	Performed Contracting   Officer Technical Representative functions for a $1.6 million contractor support task order covering data administration, database management, software configuration management, software developmentn, data warehouses, major automated systems management, and the automation of new program and policy requirements.•	Planned, modeled (logical and physical), designed, programmed, unit tested, integration tested, acceptance tested, stress tested, maintained, enhanced, and managed large, complex automated systems, databases, and data warehouses•	Provided direction for and managed client-server operations and technical staff, including standards, regulatory, software development, technical support, and life cycle management. •	Provided specialized technical architecture feasibility, analysis, design, and implemented evolving data administration functions.•	Reviewed and approved workload capacity changes, project status updates, reports, and products.•	Reviewed and improved work methods and skill mixes to increase efficiencies and customer satisfaction while decreasing costs and time delays by approximately 22 percent.

USDA-FSA

Director, Configuration Management and Software Development

- Assessed needs, alternatives, and solutions in the formation of program designs and served as consultant and liaison between WDC program officials, operating divisions, and top management for specific FSA national programs.•	Automated the manual payroll and retirement document systems, designed and conducted training sessions for operational personnel on innovations in procedures, automated programs, and ADP equipment and saved 5 FTEs.•	Gathered, analyzed, and provided information and requirements to FSA automated data processing system designers and operational divisions encompassing a broad range of technical, statistical, operational, and managerial concepts from initial steps of policy formulation through overseeing and monitoring implementation within operating systems and local, state, and national offices.•	Planned, organized, and conducted comprehensive studies in several program areas but especially payrolling and payroll servicing of non-Federal Service Center employees, which allowed FSA to move the payrolling functions from FSA to NFC, and saved 12 FTEs.•	Reviewed and evaluated the fiscal and administrative functions for appraising the effectiveness of current operating policies and procedures.•	Served as consultant to national program officials on instructions and policies for over 10,000 non-federal employees located in over 2,200 Service Centers, approximately 250 Area Offices, and 48 State Offices.•	Served as team leader, providing direction, and guidance for employees and employee groups across organizational lines within the agency and with external customers.

Management Analyst

- Assisted in planning, approving, coordinating, and administrating the nationwide contracting of commercial storage for commodities under loan and in inventory in approved federally licensed warehouses.•	Developed amendments to the United States Warehouse Act for use in the Electronic Cotton Warehouse Receipt Program resulting in approximately $360 million additional revenue per year.•	Developed and supported many client/server applications and wrote and implemented many computer mainframe computer programs and applications.•	Directed the KCCO in policy matters concerning warehouse examination, warehouses licensed under the USWA, and licenses issued thereunder to inspect and/or weigh agricultural commodities and products.•	Formulated handbooks for Federal Warehouse Examiners detailing policies and procedures.•	Formulated policies and procedures relating to the USWA and the regulations promulgated thereunder.•	Prepared long-range and short-range planning guidance according to overall policy and Administration directives and desired, with a vision towards modernization and automation.•	Represented USDA in answering inquiries and questions from Congress, foreign governments, other government organizations, and the private sector.•	Represented USDA in meetings and conferences with officials from other Federal and State Departments, the private sector, and foreign governments.•	Served as a liaison between various industries and Congress in matters pertaining to programs, policies, and procedures.•	Served as data management expert for the Deputy Administrator, other locations within the FSA, and other governmental agencies.•	Verified compliance by traveling to the providers’ facilities and approving their facilities and computer system security capabilities, methods, and practices.•	Wrote and administrated surveys to assess and make recommendations to improve the organizational development involving complex management processes and systems.

Agricultural Marketing Specialist

- Advised warehousemen on agricultural commodity storage requirements, including handling, storing, and protecting commodities, and methods of adjusting their operations to match trade practices.•	Designed, coded, tested, and implemented an automated system to assist bonding calculations.•	Designed, tested, and implemented a computer system to verify warehousemen complied with applicable State and Federal laws and regulations.•	Gathered the information required to automate the processing of United States Warehouse Act (USWA) license issuances and completions.•	Gave correct advise to warehousemen and also gave each and every warehouseman all needed information, tips, and advise to help maximize the warehouseman’s profits while minimizing the Government’s and private depositors’ exposure to risk.•	Graded agricultural commodities in accordance with the standards created by the Federal Grain Inspection Service and the Agricultural Marketing Service.•	Inspected and insured warehouses licensed under the USWA and regulations met and abided by all sections thereunder.•	Reviewed warehouse examinations to verify warehouses licensed under the United States Warehouse Act met and bided by all sections therein.•	Reviewed warehousing practices, bookkeeping methods, insurance policies, and contractual agreements and made recommendations to the warehouseman, insurance company representatives, and headquarters for improvements therein.•	Suggested possible alternatives and solutions to actual or potential problems.•	Supervised other, higher grade, warehouse examiners during terminal examinations wherein multiple warehouse examiners were required.•	Verified approximately 100 other warehouse examiners followed proper procedures.•	Verified stored and obligated agricultural commodities were of sufficient quantity, quality, kind, class, and grade to meet all outstanding obligations.

USDA-ASCS

Warehouse Examiner

Air traffic controller, grain elevator employee, electrician, carpenter, fumigator, landscape architect, fast-food assistant manager, small business owner, trapper, and graduate school professor.

Dr. Dave Bell