Joshua Carter is a business improvement specialist who has been praised for his expertise in strategy definition, operational excellence, organization design, project management, and change management in platforms and e-commerce. He is currently serving as the Senior Business Excellence Manager at Zalando SE after having worked as the Operational Excellence Manager at zooplus AG and as a Management Consultant at PA Consulting Group. Joshua's sterling career was launched after studying Modern History - First Class Honours at Exeter University. He also worked as an Associate on the Graduate Development Program at the Financial Conduct Authority and Summer Intern at Sarasin & Partners and Financial Services Authority. In addition, he was a #IamRemarkable facilitator at g.co/IamRemarkable.