Mark Allman

Boston University

Bryant College

University of Houston Clear Lake

Dale Carnegie

Robert Morris College

Entrepreneur  -  Sr. IT Project/Program Manager/Scrum Master, Architect, Engineer  -  Marathon Runner

Boston, Massachusetts, United States

- Responsible for driving multiple concurrent projects, managing stakeholder communications, Scrum adoption and usage (planning, reviews, sizing, etc.), assisting portfolio planning, managing scope, schedules, status reporting, etc.• Participate in or lead gathering business requirements, business process analysis and re-design, technical analysis, technical design, and testing.• Mentor and assist other project managers.• Projects and programs:   o Remediate hardware, software and process security vulnerabilities and issues identified by security vendor assessments and scans. This includes over 130 Production changes in a single year.   o  Upgrade the incident alerts notification system.   o  Lead multiple workstreams for the 2016 MBA Fall Startup of classes.   o  Upgrade Oracle from 11g to 12c.   o  Office365 implementation and transition for Alumni (83,000+ users across 730+ domains) and Executive Education.   o Implement Executive Education Learning Management System Identity Federation.   o Implement a cloud printing service for Executive Education, including printing from mobile devices (phones, tablets, etc.).   o Upgrade the Changepoint portfolio management system from v2010 to v2017.   o Remediate 300+ Windows and SQL Server 2008 systems prior to end-of-life.   o Many other smaller projects, e.g., SharePoint UAG to ADFS Remediation.Environment: Windows 10, Linux, Solaris, Office 365, AWS and Azure cloud services, web services, Oracle, LDAP, Jira, Scrum, MS SQL Server, SharePoint, JEE, WebLogic, ServiceNow, Shibboleth, Changepoint.

Harvard Business School

Consulting Senior Project/Program Manager and Scrum Master

- Responsible for all aspects of project planning and execution in a mixed-methodology (waterfall/scrum) environment.• Lead and manage the complete project lifecycle – initiation to production deployment.• Manage project scope, schedule, budget, change, risk, resources, and communications.• Collaboratively manage on-site and offshore client and vendor resources.• Step in on short notice to initiate and plan new projects until PM assigned.• Mentor and assist other project managers.• Projects:  o Organize and deliver Phase 1 post-production defect resolution and Phase 2 of the Find aDoctor/Member Liability Estimator.  o Take over, organize and deliver, both as the PM and technically when needed, multiple projects in the ICD-10 Upgrade Program.  o Migrate a legacy document, workflow and issues management system to Documentum.  o Several other smaller projects.Environment: Windows, Ubuntu, Fedora, MS Office, Scrum, Waterfall, EVMS, MS Project, AtTask, SharePoint, Documentum, WorkSite (document repository), EDI, ETL, Java, Python, MS SQL Server, Cobol, IBM 370 Assembler, web services, PHP, PostgreSQL, MongoDB, Apache Solr.

Blue Cross Blue Shield of Massachusetts

Consulting Senior/Enterprise Project Manager and Scrum Master

- Organize and complete a retail Loyalty Program national deployment and enhancements project.• Manage all aspects of the project, e.g., budget, scope, schedule, vendors.• Lead technical analysis, design, and testing sessions.Environment: Windows, MS Office, Iterative Waterfall, Scrum, MS Project, SharePoint, Harte-Hanks CRM, retail POS systems, ATG, web services.

Collective Brands

Senior Consulting Project Manager

- Responsible for driving multiple concurrent projects, managing the complete project lifecycle – initiation to production deployment.• Successfully deliver the projects in a challenging staff resource environment.• Step in on short notice to pick up and successfully deliver several projects.• Manage project scope, schedule, change, risk, resources, and communications.• Lead technical design and testing approach sessions on many projects.• Projects:   o Build a new customer service portal.   o Simplify and expand the web portal authentication and authorization services.   o Integrate or migrate several claim processing systems.   o Upgrade/update of several websites.Environment: Windows, MS Office, Iterative Waterfall, Scrum, MS Project, MS Project Server, MS SQL Server, web services, Java, Bluenog, OpenIAM, Jira, HP Quality Center, SharePoint, WebEx.

MultiPlan

Consulting Senior Project/Program Manager

Took over and successfully organized, planned and restarted a website re-implementation project using the Sitecore CMS.  Managed the project scope, schedule, resources, communications, and budget.

New England Biolabs

Consulting IT Project Manager

Organized and managed the development and roll-out of a new Marketing Campaign Platform.  Introduce, develop and employ PMI standard project plan artifacts and processes.  Managed program scope, schedule, resources, team and management communications, and budget.

M - C Communications, LLC

Consulting Program Manager

Planned and managed enterprise data warehouse (EDW) and business application projects for national health insurance provider. Oversaw multiple projects concurrently. Created project scope, schedules, budgets and resource plans. Supervised project teams.Major Contributions:* Recognized for successfully completing several complex, critical initiatives.* Delivered major project 16% under budget, and all projects within required timeframes.* Assisted other project managers and full-time staff managers to insure project success.

Harvard Pilgrim Health Care

Consulting Senior Project Manager

Designed and led multiple infrastructure, software development, and business application projects for global biotechnology company.  Performed vendor evaluation and selection. Authored RFPs and SOWs. Tracked and managed projects using Earned Value PM. Major Contributions:* Improved efficiency and reduced costs by leading server virtualization project.* Facilitated sales growth by directing implementation and integration of Mobile CRM system.* Planned and led Veritas NetBackup upgrade to improve business continuity.* Enhanced efficiency by managing data warehouse and datamart migration and upgrade.* Increased portfolio management capabilities by leading PMO processes improvement project.* Improved productivity by developing new virus and patch response processes.

Genzyme

Selected to manage mission-critical eBusiness Security Next Generation Architecture Blueprint project for national financial services company. Held responsibility for developing next-generation software design, including documentation, project charter, scope, and requirements. Led design and brainstorming sessions. Tracked and managed project performance using Earned Value PM. Major Contributions:* Delivered initial requirements and high-level architecture designs and diagrams.

Fidelity Investments

Developed and architected student loan flexible pricing system for large student loan origination services company. Compiled requirements and assisted with enterprise architecture strategy.Major Contributions:* Successfully built and demonstrated prototype system.* Finalized architecture and design for final product.* Reduced costs by utilizing open source software for prototype.

First Marblehead

Consulting Enterprise Architect

Led project management best-practices adoption and oversaw technology initiatives, including application development and implementation. Evaluated new technologies for product development, deployment, and support. Conducted risk analyses and planning for continuity, scalability, and platform portability functions. Major Contributions:* Led architecting and development of product security and support services framework.* Facilitated development of critical subsystems, including licensing, security, reporting engine, and data replication modules.* Enhanced efficiency by promoting Microsoft Project and implementing Project Server.* Directed development of vital installer and upgrader application.* Contributed to corporate success by playing key role in architecting, designing, and developing Medical Practice Management system.

GBA Health Network Systems

Director of Technology, Project Manager, Archiect

Key contributor on the project to development next release of the APC Enterprise Manager product.Major Contributions:* Developed and architected major software components, including real-time status, SNMP trap table management, and client/server message management components.* Architected, designed, and developed an XML-based client/server messaging prototype.* Led and mentored a team of contractors and consultants.

American Power Conversion

Lead Independent Consultant

- Architected and implemented a scalable,   distributed n-tier event handling and   messaging capability to replace a legacy   system.* Mapped out a multi-phased transition and   implementation project plan, including scope,  deliverables, risk, and quality management.

Independent Consultant

Architected, designed, and developed an XML-based B2B workflow prototype components, including the workflow engine, flow and node components, connectors, and communication infrastructure.

Allaire

- Architected, designed, and developed components of  the Enron Bandwidth Trading System.* Researched, designed, and developed a distributed   COM+ publish/subscribe capability prototype.* Researched, designed, and developed an XML-based   remote object access (XML-RPC/SOAP)   prototype.

Enron Broadband

Researched and developed analysis software tools for Space Shuttle Global Positioning System (GPS)  experiments.

The Boeing Company

- Architected, designed, and developed various   guidance, navigation, and control (GN&C)   models for the Space Station Interim Control   Module (ICM) trainer.* Participated in and supported Space Station   Control Center integration testing/checkout.* Researched, designed, and developed a parallel   26-dimensional optimization algorithm to   optimize the propellant flow in the ICM   Propulsion/Reaction Control (RCS) system.* Led a segment of the contractor team, and   provided project management support to  Raytheon management.

Raytheon

Taught undergraduate courses in physics and astronomy.

Adjunct Faculty

- Performed engineering analysis, simulation software development, and system administration supporting the NASA/Johnson Space Center Engineering Directorate.* Organized and taught training classes in Perl and C.

Senior Software Engineer/Physicist

- Performed Space Shuttle/Space Station flight design, analysis and software simulation development supporting the NASA/Johnson Space Center Mission Operations Flight Design and Dynamics Division.* Security clearance held from 1989 through 1992.* Conducted astronaut training sessions for flight subsystems.* Managed and conducted flight and systems analysis/research projects.* Developed a Parallel Distributed Processing system which saved NASA an estimated 40 million dollars.* Organized and taught training classes in Perl, C, Unix Make, and Awk.