Tracey Newman is a passionate professional with a wealth of experience in driving innovation and improving results. With a background in the private sector and significant roles within not-for-profits organizations as a volunteer, Tracey's focus is on bettering services to meet the needs of service users and creating a positive social impact. She is a Co-Founder and Consultant at Impacto Consulting and has held senior positions such as Customer Navigation Specialist, Customer Experience Engagement Manager, Call Centre Manager, Area Sales Manager, and Team Manager. Tracey is passionate about promoting sustainable and renewable resources, freeing animals from being used as a resource by humans, improving health, and promoting equality worldwide.