Christopher T. is a business systems analyst and product owner with a passion for leveraging technology to improve customer experiences. With experience in strategic development and implementation of flexible, robust contact solutions, he has worked closely with teams in technology, customer experience, digital, and operations to deliver positive end-to-end customer journeys. Christopher studied Bachelor of Fine Arts (BFA) at York University and currently works at TELUS, where he previously held positions as senior technology specialist, technology specialist, and technology analyst.