Joe Robilotti brings a wealth of experience to the healthcare operations field, where he excels in implementing corporate initiatives that benefit organizational profitability, productivity, and customer satisfaction. As a former Manager of Client Services and Call Center at Availity and Outsourcing Manager for the Provider Contact Center at Florida Blue, Joe has honed key skills that include operations management, process improvement, customer experience, and team leadership. He achieved Yellow Belt certification in Six Sigma, further illustrating his commitment to continuous process improvement.