Umberto Gadarco is a seasoned professional in the software vendor industry with expertise in presales, business development, project management, quality assurance, operations, and process improvement. He possesses a bachelor's degree in computer science from the Università degli Studi di Milano and has served in organizations such as expert.ai, Primeur, EidosMedia, TXT e-solutions, Atex, Unisys, and Battelle in various management and specialist roles. Throughout his career, he encourages his colleagues to listen to their customers and observe how they use their products to come up with innovative ideas for digital transformation with technologies like AI and RPA.