Sandra Deal is a Business Analyst professional with over 12 years of experience in the health insurance IT Industry. She holds a Bachelor's degree in Computer Science from Florida Atlantic University. Sandra's expertise lies in effective elicitation of Business Requirements that conform to Business Standards. Her strong analysis and communication skills have helped her provide application support, quality assurance, and resolve defects. Sandra has worked as a Lead Developer and Team Leader at Dell Perot Systems Corporation, a Programmer at Neighborhood Health Partnership, John Alden Health Care, and CareFlorida (formerly Heritage Health Plan).