Jon Kaplan is a seasoned business professional with a background in telecommunications and marketing. He studied Bachelor of Business Administration in Telecommunications, Marketing from Kent State University. Kaplan founded TDS Global Solutions and also served as President of the company. With over three decades of experience in the industry, Kaplan has held several leadership positions across various organizations, including the American Teleservices Association, where he served as the National President.

Kaplan has also served as President of Summit Marketing Services and held VP of Sales at Zacson Corporation and Manager, Call Center Operations at General Motors. He began his career as Manager, Inside S at BF Goodrich. Kaplan's expertise lies in telecommunications, marketing, sales, and call center operations.