Jonathan Turri is a senior customer success, professional services, and operations leader with over 15 years of experience in building and scaling dynamic tech-focused organizations in both B2B and B2C. With a strong track record of partnering with the world's leading brands, Jonathan has a proven expertise in account retention and growth, org development, onboarding and implementation, data-driven analysis, and optimization, change management, professional development, and operational infrastructure building.

Jonathan has studied Psychology - Cognition, Brain & Behavior Research at the University of California, Berkeley, and has completed his BA in Psychology and Communications at Duquesne University. He also studied Applied Research in Clinical Psychology at the University of California, San Francisco.

Previously, Jonathan has held several senior positions, including Vice President of Customer Success and Product Analytics at MotiveMetrics, Vice President of Customer Success at RaiseMe, Senior Director of Customer Success at RevJet, Director of Client Services at Rocket Fuel Inc., Manager of Client Services at Rocket Fuel Inc., Senior Account Manager at Rocket Fuel Inc, Senior Account Manager at Cadreon, Manager of Client Strategy & Business Development at Organic, Digital Media Planner/Buyer at Organic, and HR & Recruiting at Goodby, Silverstein & Partners.

Throughout his career, Jonathan has been passionate about empowering teams and clients to reach their full potential and provides exceptional and empathy-centric customer experiences. His focus on results and data-driven decision-making has made him a valuable asset for the companies he's worked with.