Morgan State University

Retention Advisor at Morgan State University

Parkville, Maryland, United States

Teach freshmen orientation classes to introduce students to college success strategies, assist in building industry acumen, and to explore career opportunities in accounting, finance, business management, journalism, and communication.

Advise over 150 freshmen and sophomores through early intervention and systematic tracking.

Monitor students on academic probation to restore them to good academic standing.

Develop and execute a retention plan to degree-specific programs utilizing data-driven approaches.

Coordinate internship programs by building partnerships and facilitating recruiting events for potential employers.

Provide career counseling services to students which include resume writing, interview skills, goal setting, and networking strategies.

Extract custom data sets from large relational databases.

Forecast and prepare internal university reports in the areas of enrollment, graduation rate, demographics, retention, and other institutional quality measure.

Offer one-on-one sessions to enhance financial literacy for students.

Retention Coordinator

Coordinated with teams to enhance client data management processes to ensure accuracy and efficiency across all product lines.

Provided support in trade processing for fixed income, equity, and prime brokerage clients.

Developed, produced, and analyzed daily and weekly operational performance metrics to identify areas that needed improvement or could expose risk to the firm.

Organized meetings with senior management on a monthly basis to revise service level agreements and procedures within the department.

Remediated functional issues related to operational and financial risk to the firm.

Assisted in onboarding teams ready to launch new clients and/or products by providing resources and training sessions that layout account initiation process flows.

Ardyn Barton