Delhi University

Operations Manager  at DealShare.in

Rajasthan, India

DealShare.in

Operations Manager

Udaan.com

Ware House manager -- Delhi

spoton logistics pvt ltd

Area Operation Manager

spoton

area ops manager

Manage Depot Operation of Large appliance into East Delhi and uttar pradesh ( east).

Flipkart.com

Asst Manager -- Delivery Hub

TNT is a subsidiary of TPG, TNT a public limited company headquartered in Amsterdam, Netherlands. It is one of the four largest integrated distribution companies in the world. TNT provides a wide range of mail, express and logistics services worldwide. The position reports to Ground ops Manager. Reporting to the Ground ops manager involves the smooth functioning of the department as well as the shifts with a team of 5 DR and 35 in DR .Work Responsibilities:Leading Ground operation team of 40 people.Training the team on various internal and external work processes.Motivating the team to achieve the set targets.Handling major global customer such as "Sony India, Erricsson , Esys system ,Etc " under special services.Handling Delivery and collection of okhla branch.Proactive tracing of the shipments and arranging the documents required for the clearance on prior basis.Providing management with MIS reports for measuring service performance and identifying problem areas and suggesting possible solutions. Prepare service quality improvement plan , analyze service report, monitoring performance and take pro active corrective actions in order to improve service levels.Understadn data quality reports, yesanalyze trends , weekly data prepare and distribute functional reports on data quality in order to improve data quality.

Team leader -- Operations

Aramex is a leading global provider of comprehensive logistics and transportation solutions. Established in 1982 as an express operator, the company rapidly evolved into a global brand recognized for its customized services and innovative multi-product offering. In January 1997, Aramex became the first Arab-based international company to trade its shares on the NASDAQ stock exchange. After five years of successful trading, Aramex returned to private ownership in February 2002 and continued to expand and excel as a privately owned company, establishing global alliances and gaining stronger brand recognition. In June 2005 Aramex went public on the Dubai Financial Market (DFM) as Arab International Logistics (Aramex) with its shares traded under ARMX. Today, Aramex employs more than 8,600 people in over 310 locations around the globe, and has a strong alliance network providing worldwide presence.Work Responsibilities:	To ensure all policies and procedures are followed within the operations of the location.	To provide correct manpower and tools for effective and  efficient daily operations.	To ensure proper material and resources are available at all times and all operations resources are maintain properly.	To ensure cost reviews in operations regularly and optimized and all areas of waste are plugged.	Leading Ground operation team of  45 people.	Training the team on various internal and external work processes.	Motivating the team to achieve the set targets.

Aramex

Ground Ops Manager

Crown Records Management is a division of the Crown Worldwide Group which was established in 1965. In 1983, Crown realized there was a profound need for a company to help manage the explosion of physical and electronic business information. Using its experience in secure storage, on-time delivery and tracking technology, Crown began offering traditional records management services including storage, indexing and destruction of records.As the company’s list of clients grew, the Crown Records Management team expanded its range of services and technologies to meet its clients’ evolving needs. Today, Crown serves large and small corporations around the world, providing services ranging from storage of hard copies and electronic business information to scanning, imaging, data conversion, data hosting, escrow and destruction services.Crown Records Management Serves large and small corporations around the world . The company manages over 20,000,000 cubic feet of business records and has grown to become the number one private company in this field.Work Responsibilities:To ensure all policies and procedures are followed within the operations of the location.To provide correct manpower and tools for effective and  efficient daily operations.To ensure proper material and resources are available at all times and all operations resources are maintain properly.To ensure cost reviews in operations regularly and optimized and all areas of waste are plugged .

Crown Worldwide Group

Operation Manager

Taking care of all Responsible for all inbound and outbound activities of Okhla air / Road  Service Centre and Naraina Service Centre (integrated ).The position reports to Ground ops Manager. Reporting to the Ground ops manager .Involves the  smooth functioning of the department as well as the shifts with a team of  45 people .Job Responsibilities:	Leading Ground operation team of  45 people.	Training the team on various internal and external work processes.	Motivating the team to achieve the set targets.	Handling major global customer such as “Sony India, Erricsson , Esys system ,Etc “ under special services.	Handling  Delivery and collection of okhla branch.	Proactive tracing of the shipments and arranging the documents required for the clearance on prior basis.	Providing management with MIS reports for measuring service performance and identifying problem areas and suggesting possible solutions. 	Prepare service quality improvement plan , analyze service report, monitoring performance and take pro active corrective actions in order to improve service levels.	Understadn data quality reports, yes	analyze trends , weekly data prepare and distribute functional reports on data quality in order to improve data quality.

TNT Express

Operation Executive

TNT is a subsidiary of TPG, TNT a public limited company headquartered in Amsterdam, Netherlands. It is one of the four largest integrated distribution companies in the world. TNT provides a wide range of mail, express and logistics services worldwide. The position reports to Ground ops Manager. Reporting to the Ground ops manager  involves the  smooth functioning of the department as well as the shifts with a team of  45 people .Work Responsibilities:Leading Ground operation team of  45 people.Training the team on various internal and external work processes.Motivating the team to achieve the set targets.Handling major global customer such as "Sony India, Erricsson , Esys system ,Etc " under special services.Handling  Delivery and collection of okhla branch.Proactive tracing of the shipments and arranging the documents required for the clearance on prior basis.Providing management with MIS reports for measuring service performance and identifying problem areas and suggesting possible solutions. Prepare service quality improvement plan , analyze service report, monitoring performance and take pro active corrective actions in order to improve service levels.Understadn data quality reports, yesanalyze trends , weekly data prepare and distribute functional reports on data quality in order to improve data quality.

TNT INDIA PVT LTD

Operations Executive - Okhla // Naraina

Reporting to Senior ops Executive ..Taking care of Okhla air service Centre in outbound .Job Responsiblity ..	Handled Delivery & Pickups and all aspects of Operations	Monitoring, Analyzing & Reviewing the service level of   Delivery and Collections.	Managing Manpower resources by recruiting and Training.	Interacting with Customers	Handling Custom duty , Cash and all other Cash Activities of Okhla	Generating reports on Daily / Weekly and Monthly Basis	Managing all Admin related issues and activities	Handled all Business associate’s issues in Branch 	Interacting with the Vendors

Operations Officer

Handled Delivery & Pickups and all aspects of OperationsMonitoring, Analyzing & Reviewing the service level of Delivery and Collections.Managing Manpower resources by recruiting and Training.Interacting with CustomersHandling Custom duty , Cash and all other Cash Activities of OkhlaGenerating reports on Daily / Weekly and Monthly BasisManaging all Admin related issues and activitiesHandled all Business associate's issues in Branch Interacting with the Vendors

Operation Officer

Reporting to Regional Customer Service Centre manager .Job Responsiblity : -	Handling  imports of North India.	Proactively tracking consignments and updating customers of both domestic and international shipments.	Opening cases on Track and Trace system and updating them on daily basis to provide  speedy solution to customers.	Timely customer visits on service recovery as well as to make public relation cases. 	Maintaining database of pickup/ delivery . 	Dispatch of goods in coordination with marketing officials with focus on to Demand & Supply Concepts (DSC).	Classification of goods into different Categories .	Tracking the dispatches of all modes of consignments.	To make daily data of goods received/ dispatched.	To coordinate with branches regarding all deliveries and dispatches. 	To provide customer care services to different parties.	Arrangement of stacking of goods in order to save time.	To coordinate with branches for movement of goods and clearing of bills.	Providing weekly reports and SAR (service analysis report) to all major customer.	Mainating delivery , undelivered and hold consignments report.

Customer Service Officer

Handled warehouse activities of north India along with 15 operations assistants. The profile was to handles the shipments received from various locations and get them connected on the first available flights. Working On online data system, which is being used globally Taking care of all relevant paper work required for import and export clearance.Co-ordination with CHA, Operation and other department for clearance related activities.Maintaining and updating all relevant records of import shipments in system.Preparing end of the day reports and send them to the concerned person via Email.

Ops Asst -- North Import

Pick up & Delivery in various parts of DEL & NCR. Handling Pick up & Delivery.Supporting operations for Import / Export activities.Maintaining and updating all relevant records of import shipments in system.Preparing end of the day reports and send them to the concerned person via email.

Umesh Shah