Mark West is an accomplished director of operations and customer success with fifteen years of experience in various industries. He has succeeded in implementing change management across the health and wellness, co-working, hospitality, restaurant, and events sectors. He studied Business Administration at State University of New York College at Oswego, achieving a 3.9 GPA. Mark's extensive knowledge in managing staff and overseeing daily operations, negotiating vendor rates, and collaborating to comply with health and government regulations have led to his distinguished success. He possesses the skills to drive efficiency, foster growth and handle costs.