The AJI Network

Indiana University

IT Executive & Independent Consultant

Port St Lucie, Florida, United States

Lee Allen IT Consulting

Independent Consultant

Leadership of the Digital Experience IT organization that was responsible for delivering business to business (B2B) and business to business to customer (B2B2C) eCommerce revenue. Drove eCommerce business growth from 11% of sales to 22% for 12 operating companies across $8B distribution revenue.
o	Managed a group structured in 6 teams: Web Development, Mobile Development, Integration Development, Project/Program Management, Business Analysis, & User Experience/Design.
o	Led staff of full time employees, independent consultants, and consultants from our strategic partners Accenture and SIRIUS.
o	Managed strategic relationships and performance of onshore and offshore resources.
o	Delivered projects and services including web storefronts, mobile applications, email enabled eCommerce order management, and email/online marketing.
o	Championed business workflow driven technology development based on structured User  Experience (UX) analysis, design, and application.
o	Partner with the Business Intelligence (BI) organization, Enterprise Systems (ERP) group, and eBusiness product owners to deliver eCommerce to the operating companies across the USA.
o	Technologies leveraged included IBM’s WebSphere Commerce (WCS), mobile apps based on MobileFirst, and 3rd party integrations leveraging CXML and IBM's Integration Bus (IIB).
o	Collaboration and Content enablement with SharePoint, Vignette, and Atlassian technologies.
o	Process workflows in SharePoint.

Sonepar USA

Director eCommerce

Executive IT leadership of a dispersed organization, strategically maturing IT services delivery with a focus on the systems architecture, development, and operations of critical enterprise systems for Distribution, Manufacturing, Customer Service, Finance, Warehouse Management, Order Management, Supply Chain Management, Ecommerce, and EDI.
o	Delivered cost effective IT services to company at 1.7 percent of revenue.
o	Delivered $800m in Ecommerce and EDI revenue annually.
o	Provided IT systems & services for call center order management of $350m annually.
o	Integrated all systems for a major merger of a $600m and a $400m company over 12 months.
o	Envisioned and implemented SharePoint to provide end-to-end IT applications process:
- SharePoint workflows for processes and for knowledge management.
- Visual Studio integration to SharePoint for development.
- SharePoint BrightWork implementation for project management.
- SharePoint Business Intelligence Center for managing the working elements of business intelligence reporting, scorecards, dashboards, data connections, status lists, status indicators, etc.
o	Delivered SharePoint capabilities to IOS and Android mobile devices through SharePlus that was fully compliant with security policies.

Served in the Interim IT Executive role focused on strategically positioning IT for the future.
o	Developed, delivered, and owned execution of the 5yr IT strategy.
o	Managed the day-to-day operational execution of this technical plan.
o	Re-organized IT establish an effective organizational structure.
o	Structured and managed the technology (IT) budgets for current years and 5 year planning cycle.
o	Corporate wide re-prioritization of outstanding projects based, resulting in a reduction of major projects from 170 to 65.
o	Improved daily operational service delivery reducing the incident problem backlog from 600 to 250 with a problem resolution time-frame reduction from 1 year to 5 months.

ABB OPTICAL GROUP

Vice President

Executive Product Management of the transformational web-based Healthcare Informatics platform for delivery of healthcare analytics to improve healthcare quality and reduce costs.
o	Conceived and implemented an innovative, and unique approach to the business to business (B2B) web portal, informatics platform, and knowledge management systems.
o	Directed the product management and delivery of the Performance Improvement Portal (Collaboration & Knowledge Management) with annual revenue growth exceeding 15%.
o	Implemented multiple online Healthcare Collaboratives in support of Alliance initiatives to improve the quality and costs of healthcare providers.
o	Built multiple workflow and collaborative applications in SharePoint to support IT and client facing projects and processes including end-to-end AGILE product management.

Premier, Inc.

Product Director

Led the cross-functional matrixed team responsible for selecting, negotiating and implementing a 7 year, $1.4b Global Multi-Sourcing Program for Managed IT Shared Services, Program, and Project Delivery.  After implementation, directed the operational delivery of the managed services.

- Directed the implementation of all aspects of managing and controlling the multi-sourced shared services leveraging the ITIL methodology including Change Management, Project Management, Service Requests, Financials, Staffing, and all processes necessary for the day to day delivery of services.

- Directed the Global Cross-functional efforts of 270+ staff and consultants in the IT Services organization.

- Governed the financial oversight of $100M+ operational budget and $50M capital project/program services.

- Directed the development and delivery of IS Infrastructure strategies, programs, and services.

Amgen

Director

Chaired the Business Operating Council for the CIO in restructuring IT control, service delivery, and operations. After established, governed the control, compliance, and common processes across all IT departments

- Directed the establishment of common IS business processes for budgeting, portfolio management, service delivery, performance measurement, and shared operating processes globally across all Amgen IT departments.

- Integrated these IT departmental processes with the business departments’ processes.

- Worked with the business departments to synchronize plans, goals, objectives, and budgets.

- Governed the $160M portfolio of services and projects through budget planning, administration, and tracking.

As the Director for Ecommerce and online Collaboration I managed the program organizations responsible for the development and delivery of strategies, projects, and services for the Intranet,  Internet, and  Extranet, including all customer facing web sites, ecommerce, and fulfillment.

- Managed the project/program & service delivery for the internet, extranet, and intranet web sites.

- Delivered regulated collaborative and process enabling web sites for clinical studies and research.

- Directed the visioning, development, & delivery of the web infrastructure services, hosting, and projects.

- Led web design, usability, prototyping, and development team

- Envisioned, implemented, and governed SharePoint as the anchor for all internal workflow and collaboration. Extended its use for external clinical and commercialization processes.
o	Implemented Ninetex for SharePoint workflow to manage extremely complex workflows.
o	Served on Microsoft’s executive advisory council for SharePoint (Office).
o	Co-wrote SharePoint white paper for Microsoft.
o	Collaborated with several authors of SharePoint Best practices books.

As the Information Systems Director for Global Commercial Operations responsible for the shared services that are needed to support the sales and marketing business community at Amgen.

As a departmental Director CIO I led a global organization in North America, Asia Pacific, and EMEA to deliver multi-sourced enterprise shared IT services including development, operations, & administration of enterprise systems.

- Delivered over $60M in annual Cash Digitization savings and $40M in productivity improvements.

- Envisioned, established, and directed enterprise shared services for collaboration and eBusiness for the Intranet, Internet, and Extranet that included the Sales & Marketing presence, HR systems, Payroll, Expense Management, Travel, Supplier Management, and others.

- Chaired the IT committee that formulated, implemented, and governed Enterprise Architecture.

- Worked with the President of Global Business Services to formulate strategy, plans, & goals.

- Directed the Collaboration Services group delivery of eMeetings, On-Line Conferencing, Communities, Online Collaboration and Information Sharing, Expertise Management, Knowledge Management, and Presence Awareness.

- Led the eBusiness management of the Intranet, Internet, and Extranet including Sales & Marketing, HR systems, Expense Management, Travel, CRM, and Supplier Management.

- Established and directed strategic, operational, and project budgets.

- Formulated short and long term strategies with the functional business (Aerospace, Transportation & Powers Systems, Automation & Control Systems, Specialty Materials, Human Resources, and Corporate )

- Championed the application of SEI/CMM, Six Sigma, LEAN, DigitalWorks, and Project Management disciplines. Instituted and directed Global Multi-Sourcing where appropriate.

Awards:
Presidents Award, Quest for Excellence (3 years) Gold Customer Service (3 years)

Honeywell International

Director, CIO Global Business Services (GBS)

Managed activities related to Consumer Healthcare Sales & Marketing eCommerce for Wyeth (now Pfizer) including initiatives related to the Intranet, Internet, and Extranet.

-  Facilitated the senior management teams development of the Sales & Marketing eCommerce strategy.

-  Provided IT leadership to re-design the Internet site used for B2C Sales relationships.

-  Set standards for development and the use of technology and managed the technical vendor relationship.

-  Chief Technologist for the B2B eCommerce Extranet project to redefine the customer relationships through 3 initiatives:

1) EDI and Collaboration with major customers through net-centric CRM, and a self-service center for medium and smaller customers with back-end connections to JD Edwards.

2) Managed the development of an Executive Information Initiative and Data Warehouse.

3) Directed the development of the eBusiness eCommerce architecture to support all projects with a consistent technical, application, and data framework and standards.

Pfizer

Associate Director

Managed the Scientific Affairs(R&D) Information Systems needs in the identification, design, development, & implementation of R&D and Regulatory business solutions.  Specific scientific areas supported included the R&D pharma and labs groups, clinical studies, & new product development.

-  Reduced the new product development cycle by over 50% through a validated Document Management System(DCM) for managing the process for FDA filings.

-  Automated the paper based clinical trials process through a workflow based data collection and analysis system, a precursor to the modern Electronic Data Capture (EDC) systems.

-  Managed the upgrade of the R&D Laboratory Information Management System(LIMS) integrating with the DCM.

-  Implemented systems, databases, and business processes to support Drug Safety and Pharmacovigilance.

-  Managed research and marketing strategies for several product lines through participation on the brand management R&D, Sales, and Marketing teams.

Led staff and teams in the design for Schering Plough (now Merck) in the implementation of Sales & Marketing information systems used in the Pharmaceutical Managed Healthcare and Contracting market segments.

-  Automated the Managed Care Field Sales Force (SFA).

-  Designed, developed, and implemented an Account Knowledge Management system.

-  Coordinated all IS services to the Managed Care Field Force.

-  Established Contracting and Managed Healthcare policies and partnered with the account management teams to develop contracts with customers.

-  Implemented EIS and OLAP systems.

-  Received the 1993 Technical Excellence award & published in the September, 1994 PC WORLD.

Merck

Manager

- Established Information Systems for Sales Force Automation (SFA). Marketing Brand Management, Executive Information (EIS), Customer Relationship Management (CRM), and Desktop Automation.

-  Implemented a 2nd generation LIMS integrated with a Process Manufacturing System (MRP)

Bayer

- Delivered patented and trade secret products and processes.

-  Recipient of the Miles Science and Technology Award and citied on multiple patents.