Timothy Brix, an AVP Product Support at The TriZetto Group, has established himself as an expert in the field of product support with over twenty years of experience. Being a professional product support expert, he demonstrates extensive skills in problem-solving, technical troubleshooting, and customer service. Timothy has worked for several healthcare organizations, where he gained a wealth of experience handling support calls and providing software solutions to clients. As a result, Timothy has become proficient in forming relationships with customers, resolving technical issues efficiently, and translating technical issues for clients. With his immense knowledge and skills, Timothy has been instrumental in helping many customers with their software problems. His accomplishments have earned him respect from clients and colleagues.