San Francisco State University

Northeastern University

Human Resources Generalist

San Francisco Bay Area

- Project manager and operational lead on new HRIS and Benefits implementation, FLSA review andconversion, open enrollment, and employee handbook roll out.•	In partnership with the Chief People Officer designed and implemented Discord's Fertility and Transgender benefits.•	Main point of contact and resolution for employee inquiries, thought partner for Recruiting and middle management, administers benefits, and revises policy and process to best support employees and business. •	Manages immigration and compliance matters inclusive of leaves of absences, visa transfers, permanent residency applications, and terminations.

Discord

- Contracted to Discord•	Manages all aspects of Human Resources operations and immigration, point of contact and resolution for employee inquiries, thought partner for Recruiting and middle management, revises policy and process to best support employees and business, administers benefits, and assists payroll.

Robert Half

HR Business Partner for GSN Games two west coast offices and 50+ employees.  Work in partnership with managers and business stakeholders to provide advice and recommendations on a full spectrum of HR activities, including people management, employee relations, compensation, staffing, performance management, career and talent management, employee counselling, HR policies & procedures.Analyze market compensation data and provide guidance to managers to attract, retain and reward talent.

GSN Games

Human Resources Business Partner

- Specialist in charge of all U.S. based nonimmigrant visa processing, including all aspects of new and extension applications for PERM, green card, H1-B, L-1, J-1, E-3, TN, and O-1 visa filings. •	Coordinate H1-B Cap filings for F-1 students with employment authorization and others requiring a change of status to the H1-B to ensure continuous employment; collect documents and work with external counsel to prioritize workloads. •	Coordinate with multiple teams to gather to gather information to respond to Requests for Evidence from the USCIS. •	Collaborate with internal legal counsel to determine permission for employees to work on outside projects or speaking engagements by evaluating potential conflicts of interest.

Cruise Automation

- Project Manager for transition from TriNet professional employer organization to Namely HRIS, Benefits, and Payroll, collaborating with internal and external teams for implementation, saving the company over $108,000 year over year.•	Created comprehensive benefits models for employee and employer premiums, collaborating with CFO and CEO to determine best cost benefit to employees and company.•	Administered payroll for 124 employees in a bi-weekly hourly payroll and a semi-monthly salaried payroll inclusive of commissions, bonuses, and retropay.•	Ensured compliance of local, state, and federal legal requirements including; PPACA, EEO, Workers Compensation, FLSA classifications, I-9s, ADA and FEHA requirements, and harassment training.•	Analyzed data on employee engagement in CultureAmp and provided results and recommendations to management.•	Managed on boarding, off boarding, benefits, open enrollment, filing claims, resolving questions or concerns, and managing medical and parental leaves. Coached managers and employees regarding performance management issues and career development.

Indiegogo

- Managed on boarding of 60+ employees during a high growth period with weekly new hires utilizing a high touch approach to ensure a positive start and smooth transition.•	Performed off boarding for voluntary and involuntary terminations, inclusive of sensitive terminations and departmental layoffs, accentuating their contributions so they left the company with a sense of positivity and graduating to the next stage in their career.•	Investigated harassment complaints and related incidents, interviewing necessary parties, taking notes, and sharing assessment with Director of People Operations and appropriate management.•	Developed strong professional relationships with opinion leaders in various departments, took regular morale checks and addressed team concerns.•	Counseled employees with concerns about management, team conflict, medical leaves, and career development.•	Coached managers with under performing employees, inclusive of communication and documentation of performance, training solutions, and outlining performance improvement plans.•	Drafted on boarding and off boarding philosophies to improve employee experience and retention.•	Assisted employees with benefits enrollment, filing claims, resolving questions or concerns, and maintained benefit plan documentation.•	Ensured compliance of local, state, and federal legal requirements inclusive of PPACA reporting, EEO reporting, Workers Compensation filings, FLSA classifications, I-9 filings, ADA and FEHA requirements, and anti-sexual harassment training.•	Analyzed data on employee engagement and performance review platform adoption, and presented findings to Director of People Operations.•	On boarded WageWorks for commuter benefits, Udemy for Business for learning management, and Reflektive for performance management.

Crunchyroll, Inc.

PeopleOps Generalist

- Contracted to Nexant Inc.•	Provides administrative, analytical, and recruiting support to an international green energy and energy efficiency consulting company of 650 employees.•	Conducts initial phone screen of candidates.•	Performs reference checks for engineering, sales, marketing, and administrative candidates.•	Posts jobs through company ATS, LinkedIn Recruiter, State, University, and ZipRecruiter web portals.•	Composed job description for Benefits Administrator position.•	Coordinates and schedules interviews between candidates and hiring managers across multiple time zones.•	Created analytical reports and recommendations for improvement on demographic differences in employee salaries, and employee turnover rates and causes for departure for the Vice President of Human Resources.•	Created multiple comparative analyses, including a comparison of benefits currently offered by Nexant in the United States against the benefit requirements and standards in Canada to determine the compliance needs and the fiscal feasibility of opening a Canadian office.•	Researched and delivered training program options for offices in the United States and Asia.•	Led the coordination, research, and selection of a cloud-based Performance Management System.•	Ensures data integrity of bonus, salary, and title changes and filed in appropriate employee files.•	Provides ad-hoc clerical and administrative support to the HR department.

Ajilon

Human Resources Assistant

- Contracted to San Francisco Art Institute.•	Processed employee transactions such as new hires, salary changes, and benefit changes in the HRIS, ensuring data integrity, and smooth synchronization with payroll. •	Assisted in ensuring compliance with federal and state employment laws.•	Created and maintained employee personnel files, i.e. new hire, termination, benefits, filing, etc. in a timely manner.•	Prepared new hire orientation and benefits packets, participant mailings, and statistical reports for the Department of Labor.

OfficeTeam

Human Resources Assisant

- Contracted to Recology•	Provided administrative support to the Finance, HR, Legal, and Risk Departments for a waste management utility company.•	Filed, sorted, and labeled forty daily HR, trademark, patent, and legal contracts and service request documents.•	Researched web based labeling systems and created and delivered a cost/benefit analysis to the Corporate Secretary.

Nelson Staffing

Office Assistant

- Developed and delivered English language lesson plans and activities to 25 weekly classes with up to eighty elementary students each across five schools while adhering to government and general curriculum guidelines.•	Developed the 2013-2014 International English curricula for 2.7K junior high school students in the Minato ward public school system as part of a team of twelve district ESL teachers. •	Proofread and corrected English writing for Teachers and the Principal, including biweekly PTA newsletters, activity descriptions, Sports Day and Choral Competition flyers, Teacher introductions for English speech competitions, yearbook articles, and correspondence with universities and non-Japanese speaking parents. •	Conducted formal and informal one-on-one language skills evaluations with each student.•	Independently created the 2012-2013 seventh grade International English Class curriculum used to teach ninety students at the Takamatsu Junior High School.•	Tutored adult students on business English in individual and small-group settings.

Interac Co. Ltd.

ESL Teacher

- Contracted to Google•	Introduced and recruit local businesses to take part in the new feature•	Addressed client questions and concerns regarding the upcoming feature•	Photographed business interiors

Adecco Staffing, USA

Photographer

- Contracted to Riverbed Technology’s Fulfillment Team•	Managed shipping, receiving and returns for 250 WAN optimization routers and servers per week. •	Issued, retrieved, located, and sent software keys and product information to between eight and twelve Customer Service Representatives using SQL search queries and executions. •	Maintained a SalesForce database containing addresses and contact information for 100 clients. •	Updated client contact information and identified and researched address discrepancies.•	Processed 200 Return Merchandise Authorizations (RMAs) per week with Oracle RDBMS.•	Maintained an Excel server location and status tracking spreadsheet using vlookup, match functions, and pivot tables.

Office Team

Data Analyst

- Taught Japanese students English pronunciation and grammar.•	Helped students apply Japanese colloquialisms in English, and relate English idioms to Japanese.•	Prepared and delivered presentations on western holidays and culture•	Trained students in pronunciation and delivery  for speech contest•	Assisted students in the composition and preparation of English skits•	Prepared second year students for school trip to California by teaching them cultural norms, western etiquette and quizzing them via role play scenarios in English

Heart English School

Assistant Language Teacher of English

- Provided administrative support to 35 staff creating the CASES  software for California Child Support Enforcement.•	Reformatted employee resumes to contract guidelines for bid submittals.•	Provided logistical support for both off-site and on-site meetings by managing locations, schedules, travel arrangements, and meeting material preparation. •	Compiled and recorded candidate resumes into the bid database for outgoing project bids.•	Welcomed in person guests and interviewees, and acted as point of contact for inbound calls from clients, customers and employees.

Keith Menzie

Keith Menzie