Rama Gunjaipalli is a seasoned professional in the software testing field with over 16 years of experience working on various web-based and client-server applications in a multitude of domains such as warehouse management, logistics, and transportation. He is a Manual & Automation Testing expert who excels at creating test plans, scenarios, and scripts with full traceability back to business requirements. Rama is an ISO 9001:2008 Quality Management Systems Internal Auditor with vast experience in onshore-offshore coordination and team management. Additionally, he is a PRINCE2® Practitioner certified with excellent understanding of project management concepts. Throughout his career, Rama has gained experience in delivering strategic initiatives and projects, having successfully implemented process improvements and new quality assurance methodologies. He is passionate about maintaining the highest possible standards and ensuring products are tested thoroughly before deployment. Rama has worked across different industries, including the Rail industry, where he developed his skills related to NFC, EMV Contactless payment solution, and ITSO Smartcard technology. Currently, Rama serves as Global Senior Manager, Quality Assurance, Omni-Channel Systems at Michael Kors. Previously, he held various leadership positions, including Senior Test Consultant at Boots UK, Senior Test Consultant at West Midlands Combined Authority, and Test (Project) Lead at Cubic Transportation Systems.