Jonathan Scott

Jonathan Scott is an accomplished professional with a diverse background in Performance Analytics, Operations Management, and Zendesk Administration. He has worked for several companies ranging from software development to customer support, making him a well-rounded individual with an extensive skill set. Jonathan began his journey as a Quality Assurance Associate at TZ Management Services before moving on to Namco Networks America Inc., where he was a Quality Assurance Tester. He worked at Rosetta Stone—where he held the position of Sales Associate, Store Manager, and even Special Projects manager/service advisor—before moving on to Cryptic Studios/Perfect World. There he held the position of Senior Customer Support Representative and Special Projects/Analytics before becoming Point GM/Special Projects. In addition, he was a former Customer Support Representative at NCsoft and Tier 3 Support Agent-Adobe Sign at Adobe. Currently, Jonathan works as a Support Engineer at Tipalti, where he puts his vast knowledge to work. He has a Bachelor's degree in Business Administration and Management, General from Western Governors University and a diploma in General Education from Santa Clara High School.