Craig Randolph is an accomplished Military Veteran with a broad range of expertise in customer service, people management, delivering information systems, technical support, managing budgets, and technical training. With an MBA in IT Management from Western Governors University, ITIL Foundations, and CompTIA Project+ Certification, Craig is licensed to obtain a Secret Security Clearance.

Craig has excelled in various roles, including serving as the Senior IT End User Delivery Manager at TEKsystems, IT Helpdesk Management at Morgan, Lewis & Bockius LLP (via TEKsystems) and Mobility Warrant Officer/Information Management & Training Leader at US Army. Throughout his career, Craig has been able to manage both small and large projects across different regions simultaneously while maintaining an excellent track record of improving customer satisfaction, increasing productivity, reducing costs, and producing profitable revenues.

Aside from his work experience, Craig is also Field Operations Manager at Verizon, where he regularly cultivates key relationships and collaborates with diverse groups. Craig retains his servant leadership skills and great communication abilities, making him an asset to the team.